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FAMILY MEDICAL SUPPLY INC

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FAMILY MEDICAL SUPPLY INC
FAMILY MEDICAL SUPPLY INC
(14 Reviews)
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311 ASHVILLE AVE STE A CARY, NC 27511
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Consumer Feedback

(14 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
awful customer service.
by bob xxx.xxx.237.162
April 04, 2017
No very friendly, didn't want to offer support, and when someone finally came over to see what I want they were rude and uninterested in what I was saying. If I could go somewhere else I would, because its obvious they don't care about me the patient.
by Paris xxx.xxx.186.62
December 02, 2016
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Did this retail store have reasonable prices?
Yes
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Would you refer this retail store to a family member or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Was the retail store easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.156.218
September 20, 2014
Please enter your review here.
by B Waller xxx.xxx.220.148
August 27, 2014
Are you going to visit this retail store again?
Sure
Was the staff at this retail store friendly?
Yes
Was it easy to find parking at this retail store?
Yes, it was convenient
Did this retail store have reasonable prices?
Yes
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.49.123
May 22, 2014
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous xxx.xxx.11.181
November 25, 2013
beware if purchasing anything that they claim is to be paid or partially paid through medicare where they are supposed to file the paperwork. after purchasing, was never contacted regarding the reimbursement from medicare. when checking on this, the first employee basically made up excuses without actually checking in an attempt to get rid of me. the manager did look up the records but again failed to provide any meaningful assistance. they lost the prescription given to them for submission to medicare and had no record of receiving it. they refused to provide their medicare supplier id, which medicare personnel specifically asked for. the information they provided and claims they made regarding medicare contradicted information obtained from medicare personnel. assume that you'll have to submit everything to medicare yourself.
by disappointed xxx.xxx.163.242
September 17, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.147.12
March 04, 2013
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
Did this provider leave you unattended for an extended period of time?
I was left alone for a while, but it wasn't too long
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Mike M xxx.xxx.236.103
February 26, 2013
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
Does this provider remember you by name?
No, and they don't make an effort to even try
Did this provider have reasonable prices?
Not at all, they were ridiculous!
Does this provider always take that extra step to make you feel special?
No, I don't think they appreciate my loyalty
Did this provider answer all of your questions?
No, I left confused and frustrated
by fred xxx.xxx.86.186
October 17, 2012
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Map and Directions
311 ASHVILLE AVE STE A, CARY, NC 27511