FOCUS RESPIRATORY INC

FOCUS RESPIRATORY INC
FOCUS RESPIRATORY INC 11811 I St #3 Omaha, NE 68137
Add a Review

Consumer Feedback

(7 Reviews)
Expertise
4.5 star average for Expertise
Recommended
4 star average for Recommended
Environment
1 star average for Environment
Value
5 star average for Value
Staff
4 star average for Staff
Customer service is pretty much a zero. We need supplies and can't even get a response to emails. The supply order portal has an incorrect reorder date which makes the portal useless. We are transferring our business to a local provider next week so my husband can get the supplies he needs.
by Disgusted xxx.xxx.14.113
January 16, 2022
ZERO customer service. Five days, five calls to them, five messages left for them and NO response. Impossible to actually speak to a human being. The "contract" with them means nothing. Strongly discourage anyone needing oxygen related needs from using Focus.
by Dan xxx.xxx.123.217
December 24, 2021
Cheri was very thorough, explained everything. She followed up via phone to make sure everything was OK. When I needed to try a different mask she was also very knowledgeable and helped with that transition.
by Doug xxx.xxx.47.55
January 12, 2018
Service is terrible. They harass the customer with numerous robo calls but will not answer phone messages allowing one to get supplies. Do not recommend this group.
by Disgruntled xxx.xxx.66.95
November 02, 2016
knowledgeable,friendly staff, great products,wonderful selection....Finally, highly recommended by Physicians......VERY SATISFIED>
by Pete Goodman xxx.xxx.192.57
December 16, 2014
You have the address listed incorrectly. They are on 118th and I Street.
by Chuck xxx.xxx.220.190
October 15, 2014
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
by Anonymous xxx.xxx.129.99
November 08, 2012
Add a Review