It was nice to hear how much the staff respected them. It made me that much more confident that I was under the care of a professional. Their office was one of the quietest, most peaceful places I've ever visited. I was able to relax very easily. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time.