ACCUCARE HOME MEDICAL EQUIPMENT INC

ACCUCARE HOME MEDICAL EQUIPMENT INC
ACCUCARE HOME MEDICAL EQUIPMENT INC 26997 CENTER RIDGE RD WESTLAKE, OH 44145
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
DO NOT USE ACCUCARE in Westlake on Center Ridge.

My mom who is a disabled former police officer who was shot in the line of duty need medical equipment. Accucare offered used equipment that I did not accept for pest and equipment failure reasons. For 2 weeks I waited on the new equipment. The “new” equipment was brought to my home but it didn’t work. They sent an employee to see what the problem was but he wasn’t able to get it to work properly. He expected me to to use my body weight to make the equipment work correctly. I refused because the equipment should work with ease. Accucare failed to remedy the issue and sent me on my way. I am appalled that a local store that I was trying to patronize would do this to a person in need.
by T. D xxx.xxx.251.59
July 14, 2023
Excellent medical supply store, knowledgeable staff, great amount of supplies, etc.
by Bill H. xxx.xxx.135.234
November 01, 2017
good people...... great service..... nice store
by bill xxx.xxx.183.227
September 15, 2016
We purchased a rollator with seat and the company looked up our insurance co-pay (I saw the reimbursement myself). We payed the co-pay and two months later they billed for more money claiming there was a mistake. I filed a complaint with our insurance as well. Shop here and you pay now and later too!
by Kevin xxx.xxx.40.42
October 27, 2014
Was the retail store easy to locate?
Absolutely! It couldn't have been easier!
How would you compare this retail store to other retail stores that you have visited?
Among the best I have seen
Did this retail store have reasonable prices?
Yes
Were you able to get all of your questions answered while you were at this retail store?
Every question I had was answered thoroughly
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.211.65
October 24, 2014
Did this retail store have reasonable prices?
Yes
by Anonymous xxx.xxx.78.75
September 12, 2014
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Heather Hudak xxx.xxx.179.19
November 07, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Would you refer this provider to a family or friend?
Yes
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Deborah H. xxx.xxx.103.111
February 21, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.133.111
September 05, 2012
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