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QUEEN CITY MED MART INC

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Medical Supplies

ADVANCED MEDICAL EQUIPMENT INC

KETTERING, OH

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Kettering, OH

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Kettering, OH
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QUEEN CITY MED MART INC
QUEEN CITY MED MART INC
(10 Reviews)
> Get Phone Number & Directions
2237 S SMITHVILLE RD KETTERING, OH 45420
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Recommended
4 star average for Recommended
Staff
5 star average for Staff
Value
4 star average for Value
This place doesn't even deserve one star. They just don't care about their customers! I need monthly supplies and every month I get the same runaround. It takes at least 5 days to process and once it's processed don't expect a courtesy call to let you know it's ready. They don't care if you have your supplies or not!!!

When you call them, they don't listen to what you are saying. I've had them try to talk over me frequently! Get some customer service training!!!!
by John W. xxx.xxx.204.156
June 07, 2017
Worst rental experience we've ever had. Despite two phone calls setting up a transport chair rental, explaining in great detail what we wanted, and paying an exorbitant fee for delivery and pickup to our hotel, the chair was delivered to the wrong hotel. This was after having checked earlier to see if the chair had been delivered while we were on the road and the office expressing no knowledge of the rental. The delivery driver was not responsive during phone calls. It took the hotel staff to go retrieve the chair from the other hotel.
by THE VIVS xxx.xxx.169.164
September 20, 2016
Were you able to get all of your questions answered while you were at this retail store?
Yes
Would you refer this retail store to a family member or friend?
Yes
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Was the staff at this retail store friendly?
Yes, they went above and beyond
Did this retail store have reasonable prices?
Yes
by Donna Glascoe xxx.xxx.34.250
June 12, 2014
Would you refer this provider to a family or friend?
No, If I had known how terrible they were I never would have gone.
by Anonymous xxx.xxx.46.56
October 22, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.33.81
September 18, 2013
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
by Anonymous xxx.xxx.218.89
May 10, 2013
Would you recommend this provider to others?
Yes
by Anonymous xxx.xxx.46.168
April 09, 2013
Are you going to visit this provider again?
Without a doubt!
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
by Anonymous xxx.xxx.123.29
January 28, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
November 15, 2011
Does this provider have helpful information available online?
Yes
by Anonymous
July 19, 2011
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Map and Directions
2237 S SMITHVILLE RD, KETTERING, OH 45420