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CAMBRIA MEDICAL SUPPLY INC

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CAMBRIA MEDICAL SUPPLY INC
CAMBRIA MEDICAL SUPPLY INC
(6 Reviews)
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1425 SCALP AVE UNIT 150 JOHNSTOWN, PA 15904
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Consumer Feedback

(6 Reviews)
Service
5 star average for Service
Environment
4 star average for Environment
Staff
3 star average for Staff
Recommended
5 star average for Recommended
Expertise
2 star average for Expertise
Billing people clueless. No Privacy. Forced to share my medical information in a clinic. Horrible company. Well definitely go elsewhere.
by rsmith xxx.xxx.17.8
May 07, 2015
Respiratory Therapist is very nice and takes the time to answer your questions but the secretary that works there is clueless. Does not always give the therapist your message so therapist does not know when customers call. Constantly is billing incorrectly, under an old account number. Sends equipment order to vendor and it is constantly incorrect despite receiving the same equipment for years. I am now seeking another medical supply company who knows what they are doing.
by Anon xxx.xxx.64.244
February 26, 2015
Their services may be great but their billing is awful. We got a bill on 12/5/14 that said it was due on 1/4/15. We have had a collection agency call us twice this week saying that our account is overdue. The bill and website at Rotech (maybe their parent company?) clearly stated that the bill was due 1/4/15. When offered the option to set up automatic bill payments, we were offered the option of paying them when we received the bill or when the bill was due. We chose to pay it when it was due. We have always paid our bills on time and this is the first that we were billed for these services. In fact, we called when we got the e-mail notice of the bill because we wondered how many more payments we would have for the durable equipment and that was when the person told us that it always takes the insurance companies a long time to pay Rotech and so it takes them a long time to bill us, the patient. The billed services were for over a year ago, but this was the first we had received a bill for the services. Based on what the person told us when we called, this must happen a lot. If you value your credit rating, try another medical supply company. I think we are going to talk with Rezk Medical Supply after this! We get first notice of a bill on the 5th and they have already turned us over to a collection agency by the next week!
by Unhappy customer xxx.xxx.221.200
December 13, 2014
Were you able to get all of your questions answered while you were at this retail store?
Some were answered
Was the staff at this retail store friendly?
They did what I asked, not a bit more
Was this provider's staff friendly?
Somewhat
Did this provider seem current about the latest advancements in their field?
No
by Anonymous xxx.xxx.48.98
May 21, 2014
Was the waiting area spacious?
Yes
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
December 09, 2011
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Was this provider friendly?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
March 28, 2011
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1425 SCALP AVE UNIT 150, JOHNSTOWN, PA 15904