Directory > Providers > Retail Store > Medical Supplies > PA > Pittsburgh > KLINGENSMITH INC > Reviews

KLINGENSMITH INC

Nearby

Medical Supplies

LANZA PHARMACY & SURGICAL SUPPLY INC

PITTSBURGH, PA

MCARDLE SURGICAL

PITTSBURGH, PA

Elizur

Pittsburgh, PA

CHARTWELL PENNSYLVANIA

PITTSBURGH, PA
Get Featured on Wellness.com > Learn More
KLINGENSMITH INC
KLINGENSMITH INC
(30 Reviews)
> Get Phone Number & Directions
125 51ST ST STE 200 PITTSBURGH, PA 15201
Add a Review

Consumer Feedback

(30 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
4 star average for Value
I have been doing business with this firm for years and have yet to find anything wrong with them. If I did find anything of consistent trouble I would not be still with them
by PEG BITTNER xxx.xxx.215.24
March 17, 2018
My doctor is a ankle specialist .He referred me to Klingensmith for a pair of diabetic socks , klingensmith wanted $264.00 dollars for a pair . Very exspensive , so I orderd just (1) to see if it would make the swelling of my ankle go down.I was shocked once I received the sock,very disappointed in the quality for such a high price.The sock was very flimsy and poorly made.I called and got a (RMA#) Return Authorization number .Mailed the sock back to them on 12/23/16 and it is now 02/12/17.Still no refund or return of my money as of present.I live in NorthVersailles,Pa. only 12 miles from their Pittsburgh,Pa. office.Needless to say my wife or I will never call them for any medical supplies again.Perhaps you will have better luck with Klingensmith,your choice.....Mr. & Mrs. Normand
by Drew xxx.xxx.106.224
February 12, 2017
I took my CPAP Machine in for a repair since my humidifier did not heat, the receptionist said they would repair the humidifier element. After waiting 2 months for the repaired unit, the unit still does not work and now the entire machine does not work. Service and customer service is terrible at the 51 st location.
by Jay Noroski xxx.xxx.112.37
December 19, 2016
GOD BLESS YOU IF YOU NEED SOMETHING IN A HURRY. EXPECT TO WAIT A MONTH AND IF YOU GET THE PROPER SUPPLIES IT WILL BE A MIRACLE.
by KRISTIN xxx.xxx.254.206
November 12, 2016
PLEASE DON'T use this company. They had the nerve to send me a bill from services rendered 8/15 today which is 7/22/16 nearly a year later. The customer service and the billing department are unprofessional and ignorant. They could not give me an explanation. I shall wait for Carol, the billing supervisor to return my call. I HIGHLY SUGGEST DO NOT USE THIS COMPANY. They are extremely incompetent. I give this company a -5 stars.
by JAB xxx.xxx.140.68
July 22, 2016
I've been attempting to get a portable oxygen tanks for my 91 year old mother and it's been since August. The people in the Respiratory Dept (especially Becky) don't seem to care and she said I was talking over her and she hung up on me. The only help I seemed to get was from Corey but I'm waiting to see what happen next.
by Marsbar xxx.xxx.40.233
September 24, 2015
went in to purchase a rollator...walked in door..recptionist greeted me by saying "i will be with you shortly"-10 minutes later, i asked loudly 'does anyone work her" someone from the back came out to help me...asked if she had a particular rollator...told me no....i looked at one on display..stating..this appears to be it, price is similiar...she went back to check and saidy, 'yea,,,thaqts it !!! ( i had to tell her this--did not know their stock/equipment).....sai t her can u showme how to use this,..never looked at me..and said--i don't know how...!!!!!!!!!! at this point, i walked out and said..." going to another place who knows what to do !!!!!!!!!!!!!!!!!!
by toni xxx.xxx.182.249
August 17, 2015
When I called to set up the transfer of my service from a different company to Klingensmith (as Klingensmith is the only Medicare approved company unfortunately) the woman I spoke with was very rude and condescending. When I asked for an explanation of some of the information she gave me, she snapped at me. They were not friendly, and not helpful at all. Honestly, if I had a choice in the matter at all, I would use anyone BUT Klingensmith.
by Michele xxx.xxx.101.226
August 13, 2015
Top notch business with top notch employees.
by l2aynard xxx.xxx.98.123
July 21, 2015
very poor customer service.
purchased a machine from klingensmith. They would not handle a warranty claim. Supervisor was supposed to call. still waiting........
by bob xxx.xxx.74.226
March 02, 2015
Add a Review
Map and Directions
125 51ST ST STE 200, PITTSBURGH, PA 15201