LINCARE INC

LINCARE INC
LINCARE INC 617 WALL ST STE 9 SEVIERVILLE, TN 37862
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Consumer Feedback

(8 Reviews)
Worst customer service ever. Overcharged me and refuse to correct their billing. Very dishonest company. I would look elsewhere.
by John Holbrook xxx.xxx.218.44
November 08, 2022
Poor - if you need to speak with a representative , return a call to a representative you are put into an auto mated phone systenm which take 3 min. and then you are placed on hold for another 3 min. this is totally unaceptable. the costummer service is terable.
by Brian xxx.xxx.81.53
April 01, 2021
Called in January 2019 to have my records transferred to a different state. Sixty days later there has been no action. I am now out of supplies. This Lincare office does not care about its patients. Calling for supplies you get very rude people. Office managers are unavailable. I would give a negative rating if this were possible.
by S. T. Wieland xxx.xxx.249.74
April 04, 2019
Was the staff at this retail store friendly?
Yes, they went above and beyond
Was the retail store easy to locate?
Absolutely! It couldn't have been easier!
Did the staff at this retail store pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
by Anonymous xxx.xxx.99.40
December 01, 2018
I have used this company for about four years now and I have always found them to be polite and professional. If I need them to come out, they are always there the same day. I would recommend them to anyone.
by Cathy P. xxx.xxx.138.205
May 15, 2018
I have had them at one time,but insurence made me go back to fox home medical,,which i think is a great company but they delierve once every 3 months,when you run out your tanks you have to drive to knoxville to exchange emptys for full,the bad part is from my home its 40.1 miles one way,so you will be driving each week to a week and a half,around 100 miles every two week for 2 months,So im trying to switch to lincare home oxygen,its about 8-10 miles ,better than 100 round trip,now the staff at fox home medicial are great people,but living on disability gotta watch you money,So glad to be returning to LINCARE HOME OXYGEN
by John stone (J.J.) xxx.xxx.42.138
April 28, 2018
I wouldn't give them one star if I didn't have to.
My 84 year old mother was treated unfairly and I will be filling a complaint with the state for discrimination of the elderly.
I called Thursday, June 21st to get a hospital bed because she is immobile and also told them on Tuesday when I had to go get oxygen mask she needed more portable o2.
Here it is Saturday, June 23rd , no bed, no o2 so she can not even get sunlight or get out for my daughter's baptism tomorrow.
This company is pathetic....
I wouldn't suggest thier services to anyone, it's clear they are not in the business of caring..

by Teresa Helton xxx.xxx.227.31
June 24, 2017
Stay away from them!

If I could rate 0 stars I would.

They are incompetent and cannot listen to anything anyone tells them. They enter insurance information in wrong and cannot get the correct doctors down that they list for things. They state they go by "Medicare Guidelines," but are too stupid to listen to the patient when the patient tells them they already got the correct documentation ready for when the process started with Medicare to begin with and is the reason you are being sent to them. If you want to be screwed in the butt by these people, then go with them. If you want actual assistance then go with other people. Believe me, they filed the wrong insurances and for the wrong doctors. They will not approve you if they deem so unfit when medicare already approved you themselves.

Their brain cells makes me wonder how they have made it this far in life.

Also if you call and receive a person named Amanda, be prepared to listen to her whine and try to argue with you on your medical information and history. Took over 2 weeks to hear something back from them, we called and she made excuses. You have to keep on them, or they won't do their jobs. We told her to contact the doctor to obtain the information that we already had that they "needed" and refused to do so calling back 5 minutes later stating they just wouldn't approve what was needed.

Cow manure is smarter than they are.

by Mary xxx.xxx.86.105
January 21, 2016
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