Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Does this provider leave you on hold for a long time when you call?
Yes, it never fails. I'm put on hold forever when I call
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Is this business handicap-accessible?
Yes, it was handicap-accessible
Was this provider argumentative or easily angered?
Somewhat, they didn't want to listen to almost anything I said