Were the staff members able to answer your questions?
Every time I asked the staff a question, they referred me to someone else
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Did this provider have an entertaining selection of waiting room magazines?
Not at all! They were boring and outdated
Did you experience unnecessary pain during your visit?
No
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while