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ELLIS COUNTY HOME MEDICAL EQUIPMENT

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ELLIS COUNTY HOME MEDICAL EQUIPMENT
ELLIS COUNTY HOME MEDICAL EQUIPMENT
(6 Reviews)
> Get Phone Number & Directions
402 W ENNIS AVE ENNIS, TX 75119
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Consumer Feedback

(6 Reviews)
Service
4.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
2 star average for Recommended
Value
2 star average for Value
I called to discuss a CPAP machine and was told they did not handle this that I would have to talk to the manufacturer. I called the manufacturer and was told they only deal with HME companies that I would have to go to where we go the machine. After 4 calls to both they said they would return the machine for a fee. The manufacturer does not charge to get the machine and give a quote to fix it but Ellis Count Home Medical does - they said it is what UPS charges them. Nope that is a lie, I send items UPS and for the weight of this machine with insurance it would not be the outrageous fee they were charging. Do your self a favor and do not do business with this company. They are despicable human beings, making money off elderly people. I don't know who owns this company but they should really look at their staff and management and make some abrupt changes.
I would rate them a minus 5 stars for customer satisfaction, customer service, management skills and just overall people skills. But you have to give them 1 star to get a review posted so they get 1 star ONLY because people need to know how reprehensible they are.
by Amy M xxx.xxx.72.177
March 30, 2018
Does this provider maintain a professional appearance?
Yes, he/she looked very professional
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous xxx.xxx.197.66
October 22, 2013
I was told that the wheelchair they delivered was being purchased by my insurance. Today I discovered that it was actually a rental and that I now owe money for something I am not even using anymore. Delivery drivers need to be cognizant of what they tell the customer.
by Nicki xxx.xxx.21.226
February 27, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.153.60
October 25, 2012
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
by Anonymous xxx.xxx.153.60
October 17, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did this provider have an entertaining selection of waiting room magazines?
No, there weren't many to choose from
by Anonymous
September 02, 2011
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Map and Directions
402 W ENNIS AVE, ENNIS, TX 75119