Rachel Horner

Rachel Horner
GATEWAY HOMECARE 1353 OLD COURTHOUSE SQ MARTINSBURG, WV 25401
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Consumer Feedback

(26 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
4.5 star average for Expertise
Staff
3.5 star average for Staff
Recommended
3.5 star average for Recommended
Value
3.5 star average for Value
Is this business handicap-accessible?
Yes, it was handicap-accessible
by Anonymous
January 27, 2012
Was this provider's staff friendly?
Yes
by Anonymous
January 22, 2012
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. I haven't seen any coupons or discounts for this provider's office. They never mention anything about promotions when I'm there. They were a, most caring staff. It didn't matter how many times I called with a question or concern, they were always happy to help me.
by Anonymous
December 14, 2011
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
October 14, 2011
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
September 19, 2011
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this provider answer all of your questions?
Yes
by Anonymous
July 23, 2011
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