IWe had to take our little dog in to be euthanized. First, they couldn't find the computer records. While they searched, we were hugging our little dog and weeping our eyes out. There were empty exam rooms available; they could have sent us into one. But they made us stay right there in the waiting room for 15 minutes until they found what they were looking for. Finally they sent us into an exam room. Dr. Mueller came in and said, "Hold his leg, I have to shave it to find a vein." No greeting. No condolence. No little pat on the head. Dr. Mueller stuck the needle in, put her stethoscope to our little sweetie's chest, said, "He's gone," and walked out the door. I’ve seen livestock put down with more compassion. She is, without a doubt, the most callous and stunningly insensitive veterinarian I have ever encountered. If you cherish your pets, go elsewhere. Dr. Mueller is one cold-hearted woman. Her staff isn’t prize-winning, either.