Dunn County Health Department

Dunn County Health Department
Dunn County Health Department 800 Wilson Avenue Menomonie, WI 54751
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Consumer Feedback

(2 Reviews)
Service
3 star average for Service
Environment
5 star average for Environment
Expertise
2 star average for Expertise
Recommended
4.5 star average for Recommended
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Do you feel that you could have received better service somewhere else?
No, I don't think so
by chk xxx.xxx.247.174
October 02, 2012
I have dealt with this agency for three years now and it has been a nightmare from almost the word go. Despite laws governing the dissemination of information in a respectful manner I have ended up having to call Madison, Wisconsin to the State Dept. of Health instead. Due to a policy that state and county agencies phone numbers are blocked from caller ID if you have anonymous call blocking you won't receive a return call from them. At no time in the first two years I was here was I ever told this. Even after asking the director of the agency here in Dunn County why no calls were being returned. I again had to call Madison for an explanation. When I removed the block from my phone for the next appointment I got a smug, condescending remark about having not doing myself any service with call blocking. I wanted to smack the witch in the mouth but refrained. Later I called in a a report on raw sewage being pumped and dumped onto a neighbor's lot while they were out of town. I left a detailed message lasting four minutes. No return call and no investigation was pursued. The sewage remained on the neighbor's lot for over three months. I would have given this agency a lower rating but one was the lowest available.
by Anonymous
July 01, 2011
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