Memorial Medical Center - Breast Imaging Center At Baylis- Mammography Serv

Memorial Medical Center - Breast Imaging Center At Baylis- Mammography Serv
Memorial Medical Center - Breast Imaging Center At Baylis- Mammography Serv 701 North 1st Street Springfield, IL 62701
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Consumer Feedback

(9 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Good customer service and flow. Good explanations of tasks.
by Deborah xxx.xxx.99.7
October 09, 2023
Did a staff member acknowledge or greet you when you entered?
Definitely
How would you compare this provider to others in his/her field that you have visited?
Wonderful
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Were the restrooms clean at this provider's office?
Absolutely
Did the OBGYN follow up with you to see how you were doing?
Absolutely
by Anonymous xxx.xxx.35.125
September 16, 2014
Did this OBGYN treat you with respect?
Definitely
Was the temperature in the office acceptable to you?
Ok
Does this provider treat their staff well?
Extremely well
Was the restroom conveniently located in this OBGYN's office?
Yes
Would you refer this provider to a family or friend?
Definitely
by Anonymous xxx.xxx.4.250
July 08, 2014
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Does this provider have a good professional reputation within your community?
Not really, it could be better
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
by Anonymous xxx.xxx.115.104
May 17, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Sure
by Anonymous xxx.xxx.61.98
July 18, 2012
Their office was the absolute perfect temperature. It was so nice to be able to get out of the weather outside and sit in a relaxing, comfortable office. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I've never had to worry about them being understaffed or not being able to help me right when I need it. They have a huge staff that's very knowledgeable and qualified. They do such a great job of never overbooking appointments, even though they are extremely popular. I know for a fact that they have lots of business, but I've never had to wait a long time in a crowded waiting room like other places I've been too. They always go above and beyond to help me with anything I need. They never complain about anything, and I know I can always count on them.
by Joy
October 11, 2011
Did this OBGYN thoroughly review your medical history before examining you?
Yes
Did they follow up with you after your appointment?
Yes.
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Would you refer this provider to a family or friend?
Yes
by Anonymous
September 06, 2011
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Would you recommend this provider to others?
I Already Have
by Anonymous
May 03, 2011
They mentioned a couple of side effects that may result from my medication, but the benefits were really emphasized. I could have used a little bit more info about the risks and benefits of my treatment. They could work on improving their level of customer service here. It wasn't the worst that I have seen, but overall I left unimpressed. They did not knock before entering the exam room, and chose to just barge right in. It caught me off guard and I was very uncomfortable. I didn't feel particularly respected during my visit. They didn't really go out of their way to be nice. They were late a few times to my appointments. I wish they had made more of an effort to be on time.
by Customer
March 07, 2011
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