Holland's Veterinary Referral Hospital

Holland's Veterinary Referral Hospital
Holland's Veterinary Referral Hospital 9421 North Robinson Avenue Oklahoma City, OK 73114
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Consumer Feedback

(10 Reviews)
Service
5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Recommended
4 star average for Recommended
Value
2 star average for Value
Staff
5 star average for Staff
Dr. Holland has performed an biopsy on my pet along with two ultrasounds. It is very very difficult to get her to call you back after leaving 4-5 messages. This last time it has been 10 days and counting and no return phone calls on prognosis and to change prescription to liquid form from pill. I have left numerous messages last week with no response what so ever. It leaves a bad taste in my mouth that she doesn't care about the well being of her patients.

A couple months ago, staff would say she would call you back in the evening and then the next couple days they would say they would put it in front of her to make sure she calls me. Still no phone call.

A five minute update phone call could go a long ways. If you want communication between appointments, Dr. Holland is not the vet for you.

She is good when she is in front of you, but out of sight out of mind.

Staff has always been very polite and sincere, but the communication aspect of return phone calls is broke and very disappointing.
by Christine Posey xxx.xxx.250.234
September 26, 2017
Dr, Holland is fantastic!!!!! And she has a great staff.
by Sue Perry xxx.xxx.29.226
November 23, 2016
She's awesome. She really cares about the dogs and the owners.
by Michelle Roller xxx.xxx.246.51
September 13, 2015
Dr Holland is a phenomenal doctor. She helped my Lab through a tough time with excellent results for both the dog and the owners. She is hands down the best specialist we have ever been too for both animals and humans.
by Sabre xxx.xxx.16.70
August 16, 2015
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Would you recommend this provider to others?
No
Did this provider seem well-trained and experienced?
Absolutely
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Do you think this provider would be willing to pursue advice from other professionals if they run into a snag in your treatment?
Definitely
by Anonymous xxx.xxx.213.226
September 23, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Was this provider compassionate to you and your situation?
Yes
Was it easy to make an appointment with this provider?
Yes
by Anonymous xxx.xxx.245.137
April 15, 2014
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
Did this animal hospital use current and safe equipment?
Yes
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
by Judy C xxx.xxx.203.130
July 17, 2013
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did this provider's staff seem to respect him/her?
Yes, I could tell the staff respected him/her
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous xxx.xxx.167.116
July 09, 2013
There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. If I were in need of a kennel for my pet I would definitely take them here. The kennels and holding areas in their office were some of the cleanest I have ever seen. My pets love it here and they are never anxious to leave (however it could be due to all the fun treats they get) . They have really great customer service here. They always put their customers first, regardless of the situation.
by Anonymous
June 20, 2011
Is this business handicap-accessible?
Yes, it was handicap-accessible
Were the waiting room chairs comfortable at this animal hospital?
Yes
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
by Anonymous
April 29, 2011
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