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Animal Care Facility of Livonia PLLC

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Animal Care Facility of Livonia PLLC
Animal Care Facility of Livonia PLLC
(12 Reviews)
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6760 Richmond Mills Road Livonia, NY 14487
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Excellent care on every level.
by Susan Travis xxx.xxx.187.242
May 06, 2019
Was this provider late to your appointments?
No, they were on time
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Was your pet anxious to leave this veterinarian's office?
No, my pet seems to love it here and is never anxious to leave
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.157.62
August 13, 2013
by Anonymous xxx.xxx.77.206
March 05, 2013
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
Did this provider have reasonable prices?
They were decent, but not very affordable
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.73.111
February 12, 2013
Did this provider prominently display their diplomas or business license?
Yes
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Did the staff make you feel uncomfortable when you called with questions or concerns?
No, they didn't make me feel uncomfortable
Did this provider promise services he/she couldn't provide?
A few, but not too many
by Anonymous xxx.xxx.52.131
November 09, 2012
Was this provider's staff friendly?
Yes, they went above and beyond
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Did you experience unnecessary pain during your visit?
No
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous
January 14, 2012
The veterinarian and friendly staff educated me on what I could do better to help keep my pets healthy and happy and really stressed the importance of taking care of my pets teeth. I left with a better understanding of proper pet health and found their recommendations to be incredibly helpful. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows. I have complete confidence in their ability to successfully diagnose and treat my pet with any ailment they might have. They've handled everything from annual shots to complicated illnesses, with competence and loving care. One thing I did enjoy was the waiting room chairs. They were comfortable and I didn't mind waiting in them for the appointment.
by Anonymous
December 21, 2011
They really go above and beyond to make me feel special. I've never been anywhere that seems to care more about their clients than here. The staff here goes above and beyond to make my pet and me feel at home. They are the friendliest people! Not only did I find a parking spot right away, but I knew my car was safe because the spots were designated and close to the entrance.
by Anonymous
October 28, 2011
Did this provider seem well-trained and experienced?
Yes, they seemed very qualified
Does this provider offer flexible appointment times?
Yes
Did the veterinarian allow you to stay with your pet at all times?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
by Anonymous
June 15, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
by Anonymous
May 27, 2011
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Map and Directions
6760 Richmond Mills Road, Livonia, NY 14487