Court Street Veterinary Hospital PC

Court Street Veterinary Hospital PC
Court Street Veterinary Hospital PC 686 Court Street Keene, NH 03431
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Consumer Feedback

(13 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
2.5 star average for Expertise
Staff
4 star average for Staff
Recommended
2.5 star average for Recommended
Value
4 star average for Value
Pleasant people good staff
by John xxx.xxx.146.179
December 22, 2018
Would you recommend this provider to others?
Absolutely Not
Did this provider seem well-trained and experienced?
Not at all
Did you think that this provider was thorough with you during your appointment?
No
Did the staff help you feel comfortable when you called with questions or concerns?
No, very uncomfortable
Were the staff members able to answer your questions?
Not at all
by Rebecca Reed xxx.xxx.83.170
December 25, 2017
I came to Court Street Vet after a recent, very negative - VERY expensive - experience with another hospital in town that lead to the death of my best friend of 9 years. I'm relatively new to the area, so when I adopted a kitten, Layla, she needed a local doctor.
Everything from my phone call to make her first appointment, right through the doctor's visit and follow ups with Doctor Franson, this hospital has been caring, courteous, informative, and above all else, they are about medicine, not money.
I've been extremely impressed with the staff and the care of this hospital during Layla's two wellness exams for her boosters with Doctor Franson, who is a truly caring and wonderful vet, but her third visit is really what made me a Court Street Lifer - Layla was experiencing some diaahrea, so I called in the morning and not only did the receptionist know who Layla was, but they had time for me in the afternoon. Layla's doctor was not working, so I met with Doctor Righter. After her physical exam yeilding nothing apparently wrong, and despite her previous fecal sample being negative, he tested one more time and discovered a slow incubating parasite in her small intestines. He thoroughly explained what it was, what consequences it had, and how it is treated. He provided paperwork explaining the parasite, and a prescription to treat the parasite. He was attentive to Layla, and courteous to me.
I highly recommend this hospital to anyone looking - and even if you aren't - for a new Vet. They're personal, they're compotent, and from what I have experienced so far, they do not jump to invasive tests to find the root cause for your pets ailments. Thank you so much, Court Street, you guys rock!
by Kate xxx.xxx.66.249
October 02, 2015
Were the waiting room chairs comfortable at this animal hospital?
Yes
Were the examining rooms clean and free of odor?
Yes
Did you experience unnecessary pain during your visit?
No
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Did this provider seem irritated to be working with you?
No, they were polite
by Anonymous xxx.xxx.60.8
November 01, 2013
Did this provider thoroughly explain the risks and benefits of your treatment?
No, they didn't even attempt to explain
Did you leave the office feeling satisfied with your visit?
No, I left with more problems than I came with!
Would you recommend this animal hospital to others?
Absolutely Not
Was this provider's office too loud?
No, it wasn't too loud
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.225.137
May 01, 2013
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider have reasonable prices?
Yes
Was this provider's office too loud?
Not at all, it was very peaceful and quiet
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
by ladyvet47 xxx.xxx.170.229
March 16, 2013
Were the restrooms clean at this provider's office?
Yes, they were immaculate!
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Was this provider's staff friendly?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous
January 04, 2012
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
by Anonymous
October 25, 2011
Were the kennels and holding areas clean?
Yes, they were spotless
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
Did you leave the office feeling satisfied with your visit?
Yes
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did you experience unnecessary pain during your visit?
No
by Anonymous
October 01, 2011
The staff was very friendly and supportive. No waiting. Doctor called me in CT when he received results from routine tests,explained results in detail, and offered options.
by Anonymous
September 03, 2011
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