Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Do you feel that you could have received better service somewhere else?
No, I don't think so
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution