Animal Health Associates

Animal Health Associates
Animal Health Associates 2039 East Pickard Road Mount Pleasant, MI 48858
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Consumer Feedback

(7 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4 star average for Recommended
Value
5 star average for Value
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
I Already Have
Did this provider seem knowledgeable and competent?
Definitely
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
Did this provider's staff seem to respect him/her?
Definitely! The staff spoke very highly of this provider and it was clear that they held them in a position of high respect.
by Anonymous xxx.xxx.43.102
November 06, 2014
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
by Anonymous xxx.xxx.43.102
October 26, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.177.153
August 20, 2012
We just moved into town and was referred to them by a friend. They were good on the phone and I was able to get an appointment quickly. Good about taking time getting to know my pet (Freddie) during our first appointment and asking questions about his history. Staff is polite and friendly everytime we walked in. We've been coming back now for two years, both for routine and unfortunate emergencies and couldn't be happier with them. They do have a price for what they do, but it's worth it, thank you for saving my pet AHA, worth every penny.
by Anonymous
January 25, 2012
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely, they usually call more times than they say they promised. I was fully informed the whole time.
Would you recommend this animal hospital to others?
Yes
Is this provider's business conveniently located?
Yes, it is very conveniently located
by Anonymous
May 02, 2011
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous
April 21, 2011
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation
Were the examining rooms clean and free of odor?
Sort of, I felt like they could be cleaner.
Would you recommend this provider to others?
No
Did this provider seem up-to-date with the current advancements in their field?
Yes
by Anonymous
March 04, 2011
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