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Animal Hospital of Maple Valley Inc

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Animal Hospital of Maple Valley Inc
Animal Hospital of Maple Valley Inc
(5 Reviews)
> Get Phone Number & Directions
26824 Maple Valley Black D Maple Valley, WA 98038
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Consumer Feedback

(5 Reviews)
Service
4 star average for Service
Environment
5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
1 star average for Value
We took our dog to get his ear checked and finish out his shots from the "puppy package" we had already purchased. While they mentioned the puppy package several times and that we would finish it up they did not mention it had "expired" until we got the bill. Basically they charged us twice because apparently you have 4 months to finish getting the shots or they just take your money. If we had been told at any point during the visit that we would be charged again for the shots which we already purchased we would have waited. Instead they just acted like ok you bought the puppy package so we will finish that up. This is just shady and bad business. The vet was good but I will never be going back as this was deceptive and just wrong (while I understand they could technically charge us , they didn't have to "double charge us" and could have done the right thing). We promptly cancelled the appointment for our other dog and will not be going back.
by schottky0 xxx.xxx.116.18
March 15, 2014
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Was this veterinarian friendly?
Extremely Friendly
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.61.235
May 17, 2013
Was this provider's office clean?
Yes everything was neat and sterile
Did this provider seem up-to-date with the current advancements in their field?
Yes
Was this provider late to your appointments?
Sometimes, it was a little frustrating
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
Does this provider welcome questions?
Yes, they don't mind answering my questions
by SHARON xxx.xxx.151.196
October 22, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.219.53
June 04, 2012
Did this provider seem up-to-date with the current advancements in their field?
Yes
Did this provider seem irritated to be working with you?
No, they were polite
Does this provider adhere to the customer is always right policy?
Absolutely, the customer is always right here
by Anonymous
January 28, 2012
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Map and Directions
26824 Maple Valley Black D, Maple Valley, WA 98038