Emerald Valley Veterinary Clinic

Emerald Valley Veterinary Clinic
Emerald Valley Veterinary Clinic 3845 West 11th Avenue Eugene, OR 97402
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Consumer Feedback

(5 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
5 star average for Recommended
Value
4 star average for Value
Were you able to relax during your appointment?
Yes, I was completely at ease
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Was this provider's office too cold?
No, it was fine
by Anonymous xxx.xxx.177.191
November 23, 2012
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider give unbiased advice?
Yes
by Anonymous xxx.xxx.201.180
November 05, 2012
They make an extra effort to get to know their patients and find out what they need. They always remember me and make me feel very important. They always dress so professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available.
by Anonymous
January 05, 2012
They were late a few times to my appointments. Though I understand that emergencies come up. They always dress professionally here, the entire staff obviously makes an effort to look their best and maintain a very professional appearance. They get to know you and your pet/s. Everyone makes sure you are comfortable and at ease. They always take the time to listen to me. I know they really care about me and what I have to say. Tho they do occasionally overlook concerns mentioned during the checkin process with the tech.
by Anonymous
September 12, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
by Anonymous
June 17, 2011
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