Town and Country Veterinary Clinic

Town and Country Veterinary Clinic
Town and Country Veterinary Clinic 490 Tucker Drive Maysville, KY 41056
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
My Dog had surgery over 3 yrs ago and he still is not walking on the leg that they say they fixed! $800.00 later, the leg is still leaking fluids and seems to always be infected. After the surgery, I brought him back in for the Post -OP check up, to make sure the doctor did everything that he was supposed to do.....THEY CHARGED ME AN XTRA 25.00 for That!! The only solution they told me was that they would have to AMPUTATE HIS LEG!! Why didn't they do that in the first place. DO NOT TAKE ANYTHING THERE!! NOT EVEN YOUR PET MOUSE!!!
by Anonymous xxx.xxx.3.5
July 09, 2012
Does this provider always put the customer first?
Yes, they always put customers first
Did this provider seem irritated to be working with you?
No, they were polite
Did you feel safe in this provider's care?
Yes
Was your pet well taken care while being boarded here?
Yes, my pet always seems well taken care of when boarded here
Does this provider offer flexible appointment times?
Yes
by Anonymous
February 15, 2012
Did you feel safe in this provider's care?
Yes
by Anonymous
January 30, 2012
It was easy to get the appointment time that worked for my schedule. They always educate me on what's best for my pets and give me great advice on ways to help them live a long, healthy, and happy life. I'm thankful for all that they do. I love taking my pet here. I feel confident in their care and my pet really seems to like them. There was lots of available parking at their office. I was glad that I didn't have to drive around looking for parking. They gave about the same level of care as others I have been to for the same problem.
by Anonymous
January 06, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Does this provider treat every client equally?
Yes, they don't show favoritism
Did this provider show attention to detail?
Yes, I've never had to worry about them missing any important information
by Anonymous
January 04, 2012
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
by Anonymous
September 19, 2011
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Does this provider remember you and your circumstances at every appointment?
Yes
Was this provider's office too loud?
No, it wasn't too loud
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Was this veterinarian friendly?
Extremely Friendly
by Anonymous
July 31, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Was this provider's office clean?
Yes! I was amazed at how clean it was!
Did you experience unnecessary pain during your visit?
Not one bit! I felt much better when I left!
by Anonymous
July 11, 2011
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
Would you recommend this animal hospital to others?
I Already Have
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous
May 19, 2011
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