Town and Country Veterinary Clinic

Town and Country Veterinary Clinic
Town and Country Veterinary Clinic 490 Tucker Drive Maysville, KY 41056
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Consumer Feedback

(19 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Absolutely a nightmare! Stay Away! I’d truthfully find some place else if you love your pet. They let my dog lay in severe pain and would not help with any sort of pain meds. Told me I’d have to bring the dog back in after they told me not to move the dog because of a slip disc in his neck. Dr. Glass told us that there was 2 ways to help him, surgery which was about 6000.00 and they don’t do, or meds and caged with no movement. We live 60 miles from this place and the first time Copper needed his meds refilled they said we’d have to bring him in. I’m sorry but this place is a joke and I’d give them negative stars if I could
by Tim xxx.xxx.245.67
December 04, 2023
First class care, professional care with family atmosphere
by Al + Gina Krause xxx.xxx.80.42
June 21, 2018
Brought my 8 week old puppy in to be checked out. The vet gave him medicine for mange which ended up killing him. Was told by another vet that my puppy should have been tested first before the medicine was given to him. Called Town and Country the next morning to let them know what happened. The receptionist said the vet would call me. Never received a phone call, follow up, or anything. Very poor service. Seemed to only care about how much they can charge for your pets visit.
by ABH xxx.xxx.170.209
May 17, 2015
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Does this provider listen to your concerns and respond respectfully?
Yes
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Did the waiting room smell clean?
Yes
by Pattae Martin xxx.xxx.102.19
March 31, 2014
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Is this provider willing to pursue advice from other providers when necessary?
Yes, they were willing to ask for advice when necessary
by Anonymous xxx.xxx.46.47
May 02, 2013
Was this veterinarian friendly?
Yes
Was this provider sympathetic to your situation?
Yes, they were sympathetic and caring
Did this provider seem up-to-date with the current advancements in their field?
Yes
Are you going to visit this provider again?
Sure
Does this provider ever overbook appointments here?
Sometimes, they should allow for more time in between appointments
by Anonymous xxx.xxx.124.228
January 29, 2013
I have just started using this vet service in the past 2 months but so far they seem to be very good. I had a lump taken off my dog there and they did a good job. Pricing seemed within other vets in the area. The Vets themselves are very nice and very thorough and explain exactly what they did and what to expect. The techs and assistants are also very kind and friendly and the Girl named Casey at the front desk is very helpfull and friendly. So far I'm a Happy Customer :-)
by ezzmoney xxx.xxx.178.167
October 29, 2012
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
They gave me some advice but I didn't find it helpful
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.114.172
September 26, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.21.54
July 31, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.184.234
July 30, 2012
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