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Hackett Animal Clinic

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Hackett Animal Clinic
Hackett Animal Clinic
(20 Reviews)
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2027 McArthur Street Manchester, TN 37355
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Consumer Feedback

(20 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
We've always had such great service since we started going there 22yrs ago. Especially with our little Chihuahua. She had ❤ problems, and throat issues. Dr. Hackett kept her going till she was 18yrs. Kudos to this office!
by Etta Stover xxx.xxx.65.69
September 13, 2021
It is really unfortunate that I can’t give zero stars. I guess the 1 star can be for the fact that my dog actually came back alive. If you want to take your pet somewhere where they cram in as many procedures in as short a time as possible than this place is for you. Not only that, you can be “greeted” by the world’s most unpleasant receptionist with subpar communication skills. Since they have an outside vet do their surgeries (I guess the vets there don’t know how?), they cram in 30 a day. Not only do they make everyone bring their pet in when they open, they leave them in crates all day long without letting them out for a quick walk or bathroom break. When I called late in the afternoon about picking my dog up I found out she hadn’t been seen yet and had been in a crate for 7.5 hours without being let out once. When expressing my concerns I was laughed at and told my dog is “just fine” and told this is standard procedure for them. I dare say many dogs are left “just fine” in their crates for up to 10 hours before they are operated on. Just when I was glad to be back home with my dog have this experience over with, they call to tell me that they forgot to give me the pain meds needed for my dog. Seriously the most incompetent place of business I have ever stepped foot into. Beware!!
by Melissa xxx.xxx.251.152
August 26, 2020
Excellent Dr’s, very compassionate with the animals and the office staff are a wonderful group of ladies. Very affordable too!
by Tammie xxx.xxx.173.79
October 14, 2019
I trust Dr. Hackett’s services and advise for my little Papiholin Callie Anne who is now 10 Months young. The care, love shown, & complete examinations along with Dr. Hackett’s advise was Greatly Appreciated.

It saddens my heart to have heard after our first visit, Dr. Hackett will be retiring soon. My Prayers for this Wonderful Vet is for Many Happy & Joyful Years for Him & His Family.

I am sure He would not sale His Practice to another Vet who would be less affect to Our Animals than He has been.

Ecca Hubbs
by Ecca Hubbs xxx.xxx.193.2
July 19, 2019
Dr Hackett was wonderful in saving a kitten I rescued she had been hit by a car and my husband and I found and rescued her she was in real bad shape but doc fixed her up and told me how to care for her and now its 1 1/2 year later and she's doing great and running and playing
by Christina xxx.xxx.77.38
November 28, 2015
I have been taking my animals, dogs, cats, horses and goats to Dr. Hackett for years and I would not use another vet. Him and his staff are excellent! I recommend them to other people all the time. Love their office!
by Mary Miller xxx.xxx.22.153
September 15, 2015
Dr Porter did a bladder stone removal on my cocker spaniel Phoebe; she is a fantastic veterinarian although I saw a female vet that I am not familiar with a few months ago who failed to impress. also their process seem to have risen around 40%/ I drive from a distance so this is a concern
by bj xxx.xxx.106.112
December 09, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Did the staff help you feel comfortable when you called with questions or concerns?
Absolutely
Were handicap accommodations well done?
Yes
by Pattie Di xxx.xxx.174.46
May 19, 2014
Did you leave the office feeling satisfied with your visit?
Yes
Was this veterinarian able to perform all basic as well as complicated procedures?
Yes, I've never had to take my pets anywhere else
Was this provider willing to stay open late to accomodate your needs?
Yes, they've stayed open late when I've needed help
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
by Anonymous xxx.xxx.131.209
October 07, 2013
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
by Anonymous xxx.xxx.129.187
September 13, 2013
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Map and Directions
2027 McArthur Street, Manchester, TN 37355