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Western Kentucky Vein Center Bowling Green Office

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Western Kentucky Vein Center Bowling Green Office
Western Kentucky Vein Center Bowling Green Office
(14 Reviews)
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1711 Destiny Lane Suite 118 Bowling Green, KY 42104
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Consumer Feedback

(14 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Was the wait time for your appointment reasonable once you got to the office?
Absolutely
Did a staff member acknowledge or greet you when you entered?
Definitely
Does this provider offer flexible appointment times?
Yes
Was it easy to make an appointment with this provider?
Yes
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
by Anonymous xxx.xxx.143.16
August 11, 2014
Did this provider answer all your questions?
Every question I had was answered thoroughly
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
by Anonymous xxx.xxx.83.118
October 19, 2013
Did this provider have reasonable prices?
Yes
Did this provider have reasonable prices?
Yes
Was this provider willing to stay open late to accomodate your needs?
Sometimes, but most of the time they don't
Is this business handicap-accessible?
Yes, it was handicap-accessible
Did this provider listen to your input and concerns?
Definitely not! I was constantly interrupted or cut off!
by Anonymous xxx.xxx.248.172
June 09, 2013
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.248.107
May 29, 2013
Does this provider leave you on hold for a long time when you call?
I usually have to wait on hold for quite a while, but not as long as some other places
Did this provider rush your appointment?
No
Did you feel like this provider's office was understaffed?
Yes, I had to wait a long time before someone was able to help me
Does this provider always take that extra step to make you feel special?
Not really, I've never seen them go above and beyond
Did this provider leave you unattended for an extended period of time?
Yes, I was left alone too long
by Anonymous xxx.xxx.9.20
May 09, 2013
After an hour they managed to pull out my veins, they didn't give me enough pain meds so it was rather painful, after waiting about 12 hours I finally managed to loosen the bandages enough so my leg could once again receive enough blood to be the correct color and make the leg not hurt as much. When I finally did remove the bandage I fainted from all the blood. The next few days were VERY painful, hard to walk, and needed to lay with my leg inclined to keep it from swelling(and they told me little to no pain, LOL). It has been about 4 years all the veins ( originally removed) are back, with friends I might add. When I called and asked for a reason why they were very rude and not helpful at all.
by Unhappy customer xxx.xxx.52.48
April 21, 2013
Was the waiting area spacious?
No, but I can always find a seat
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, they made sure I had all the information I needed to make a decision
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
by Anonymous xxx.xxx.168.156
April 09, 2013
Did this provider rush your appointment?
No
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did this provider pressure you to purchase any unnecessary products during your visit?
No, my decisions were always respected
Did you feel like this provider's office was understaffed?
Somewhat, they could've used more help
Does this provider welcome questions?
Yes, they don't mind answering my questions
by Anonymous xxx.xxx.155.221
November 28, 2012
Did you have to wait long after you arrived for your appointment?
Yes, I had to wait quite a while
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider pressure you to purchase any unnecessary products during your visit?
Absolutely not! I was never uncomfortable
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider offer any coupons, discounts or promotions?
Never. I don't think they care about helping their clients save money
by Anonymous xxx.xxx.77.151
October 12, 2012
Was this provider's office easy to locate?
Fairly Easy
Did you leave the office feeling satisfied with your visit?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous
January 06, 2012
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Map and Directions
1711 Destiny Lane Suite 118, Bowling Green, KY 42104