Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider seem well-trained and experienced?
Not really, I was hoping for someone with more experience
Did a staff member acknowledge or greet you when you entered?
No, no one seemed to notice I was there
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider leave you unattended for an extended period of time?
I was left alone for awhile, but it wasn't too long