They explained all the risks and benefits of my treatment options. Everything was explained in detail, all my questions were answered, and I felt a lot better about choosing a treatment plan. They fully explained my pet's condition. When I left I knew exactly what my pet has and what treatments are available. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. They have some of the best customer service I have ever seen. Putting their customers first is definitely a priority here and it shows.