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Healthone Rocky Mountain Health Centers - Thornton

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Healthone Rocky Mountain Health Centers - Thornton
Healthone Rocky Mountain Health Centers - Thornton
(10 Reviews)
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9191 Huron Street Denver, CO 80260
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Consumer Feedback

(10 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Staff
4 star average for Staff
Recommended
3.5 star average for Recommended
Expertise
2 star average for Expertise
Value
3 star average for Value
Did this provider seem well-trained and experienced?
No, they weren't very knowledgeable
Does this provider give unbiased advice?
Not really. It felt like they just cared about making money.
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Did a staff member acknowledge or greet you when you entered?
Briefly, but they didn't make an effort to help me
by Anonymous xxx.xxx.53.92
February 06, 2014
I am going to look for a different doctor because the staff at the front desk are rude and always act annoyed. Before you can ask your question they answer rudely with an answer to a question that you were not going to ask. They don't seem to happy to be working there. Also the employees in the back are not that friendly either. They don't like to be asked questions either. If I am going to get charged a lot to go to a doctor I want to go to a place that I don't get my head bit off if I have a question. It is not like they are giving me anything for free. I am a paying customer they should give their customers respect.
by 0 xxx.xxx.42.17
June 11, 2013
Dr. Mark Flanigan has been the primary care physician for my entire family for years. He is an amazing man, well trained in curing common daily ailments, sports medicine and serious injuries alike. He is compassionate and polite. I dread the day that he retires. On the other hand, the entire office staff (mostly the reception area), are extremely rude and incapable of performing the most mundane tasks. Over 12 years or so I have actually developed a huge intolerance to all of them because of this and have even considered taking our business elsewhere when they are at their worst.
by SSteffen xxx.xxx.226.35
February 07, 2013
Do you feel that you could have received better service somewhere else?
No, I don't think so
by Anonymous xxx.xxx.7.249
November 05, 2012
They paid close attention to me and all of my questions were answered. Their staff was friendly enough, but they didn't go out of their way to help me. I was very satisfied with my visit. They were helpful and I left feeling encouraged. The office was easy enough to find. Dr. Ackerman is wonderful and has been great. The nurses are also very nice and easy to work with, but the front staff is only ok.
by Liz xxx.xxx.59.49
April 16, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Jennifer xxx.xxx.228.117
April 02, 2012
Make you get there 30 minutes before appt, yet see people before you who got there after you. Can never talk to a doctor unless you have an appointment and make your copay. Can only talk to a medical assistant with 6 months of schooling. I don't think i want health information from someone who earned a degree/certificate in 6 months. There is a reason doctors go to school for 4+ years. I would never recommend them to anyone. They were terrible..
by Anonymous
November 28, 2011
Was it easy to make an appointment with this provider?
Yes
Does this provider offer flexible appointment times?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
Did this provider rush your appointment?
No
by Anonymous
October 10, 2011
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
by Anonymous
August 10, 2011
The doctors in this office are wonderful and very personable but the recptionists at the front desk are not very nice to patients and unwilling to help. We have stopped going because of the way we were treated at the front desk.
by Anonymous
June 02, 2011
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Map and Directions
9191 Huron Street, Denver, CO 80260