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Cheektowaga Veterinary Hospital

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Cheektowaga Veterinary Hospital
Cheektowaga Veterinary Hospital
(10 Reviews)
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957 Dick Rd. Cheektowaga, NY 14225
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Consumer Feedback

(10 Reviews)
Service
4.5 star average for Service
Environment
5 star average for Environment
Expertise
5 star average for Expertise
Staff
3 star average for Staff
Recommended
3.5 star average for Recommended
Value
5 star average for Value

They are overpriced. A chip for the dog at PetSmart is 15 bucks, here it's 55 or 60 dollars but that's not the worst of it. They overcharged me for service they never even performed.

The girls in there do make you feel unwanted and a bother, they are miserable as if they just went to a funeral or something, if you don't like your job find another one, don't treat people like they are unimportant. My dog was treated that way too.

They gave me 4 pills to relax him, I only needed one to try to get his nails cut, so why do I have to pay for 4 pills? I don't need 4 pills. That was 35 dollars just for the pills. I wouldn't go here and now waiting for a refund from what they ripped me off. Inside there's a note that says no refund on meds, that's because they give you too many than what you need and you can't bring them back. Can we have any faith in anything anymore? Honest workers? I think not.

They told me the amount first, then when I wrote out the check they gave me the invoice, should be the other way around. All customers should know ALL CHARGES before paying, nice trick but I caught it 10 minutes later and charged me for cutting his nails when they never did, sorry I don't pay for you to TRY to do something. IF I ran my business like this, it wouldn't last long. If I pay I want the VET, not some inexperienced graduate or VET TECH who looks like he came out of the dungeon.

I better get my check because I will come down harder on them than a jack russel on a chipmunk.
by Jack xxx.xxx.126.219
March 25, 2015
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Is this provider willing to pursue advice from other providers when necessary?
Absolutely
Did you feel that your waiting time was acceptable?
Mostly
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
by Anonymous xxx.xxx.44.141
August 11, 2014
Did this provider ever take personal phone calls while in the appointment room with you?
He/she would never do that! Their full attention is always on me.
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
Was there annoying music playing while you waited or during your visit?
No, if they had music on it was very soothing
by Anonymous xxx.xxx.175.90
October 30, 2013
Was it easy to make an appointment with this provider?
Yes! It was effortless!
by Anonymous xxx.xxx.195.144
August 19, 2013
Did this provider show attention to detail?
Absolutely! They are always very careful and meticulous
Did you spend a lot of time in the waiting room at this provider's office?
The wait wasn't terrible, but it wasn't the best
Is this business in a safe neighborhood?
Absolutely, It is the safest neighborhood around
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Michelle McCarthy xxx.xxx.199.222
June 23, 2013
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Does this provider have helpful information available online?
Yes, they have a great website and are present in many online directories
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
by Anonymous xxx.xxx.175.67
June 12, 2013
Does this provider remember you by name?
Sometimes, but not always
by Anonymous xxx.xxx.229.105
January 20, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
Did this provider rush your appointment?
No
by Anonymous xxx.xxx.92.209
August 27, 2012
Did this provider leave you unattended for an extended period of time?
Not at all! They were always present and attentive
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
by Anonymous
March 08, 2012
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Would you refer this provider to a family or friend?
Yes
Was this provider's office too cold?
No, it was fine
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Is this business handicap-accessible?
Absolutely, even the bathrooms are handicap-accessible
by Anonymous
September 27, 2011
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Map and Directions
957 Dick Rd., Cheektowaga, NY 14225