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Airway Animal Clinic

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Airway Animal Clinic
Airway Animal Clinic
(13 Reviews)
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4092 Colonel Glenn Highway Dayton, OH 45431
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Consumer Feedback

(13 Reviews)
Service
4.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
by Anonymous xxx.xxx.223.130
October 24, 2014
Would you recommend this provider to others?
I Already Have
by Anonymous xxx.xxx.137.46
October 05, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Does this veterinarian send reminder cards for your pets annual check-up?
Always. Not only do they send reminder cards, they also send adorable cards during the holidays
Does this provider maintain a professional appearance?
Absolutely
Does this provider welcome questions?
Absolutely
by Anonymous xxx.xxx.13.92
April 04, 2014
They do not carry a very large selection of medication for your pets and don't carry any of the common brands of flea medicine that I was looking for. It is really inconvenient that they never have what I need. I don't think they have any qualifications! There definitely wasn't anything displayed. I would never refer any of my family and friends to go here. If I had know how terrible they were I never would have gone. The waiting area was overcrowded and too small. Multiple people had to stand as there were not enough seats. Everyone was pretty much wedged in. I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me.

The staff is extremely rude, the veterinarians barely take the time to listen to you or understand what is wrong with your pet, the clinic itself is stocked with outdated equipment, the billing staff lie about the cost of services... I could go on and on about what is wrong with this business. They mishandled a diagnosis for my wife's cat leading to a follow up for which I was over billed, and their service in dealing with my dog's death was extremely unprofessional. I'll never patronize this business again under any circumstances.
by Prof. Jeffrey xxx.xxx.12.150
March 07, 2013
Does this provider treat their staff well?
Yes, they treat their staff with respect
Did this animal hospital use current and safe equipment?
Yes
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Does this provider offer any coupons, discounts or promotions?
Not that I have seen
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
by Anonymous xxx.xxx.88.176
February 15, 2013
Were the waiting room chairs comfortable at this animal hospital?
Yes
Does this provider treat their staff well?
Yes, they treat their staff with respect
Were you able to relax during your appointment?
Yes, I was completely at ease
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Absolutely! I'm always able to get my questions answered over the phone right away!
Is this provider easy to reach in an emergency?
Somewhat, they eventually called me back
by Anonymous xxx.xxx.24.41
January 10, 2013
Was this provider late to your appointments?
No, they were on time
Did you experience unnecessary pain during your visit?
No
Were the kennels and holding areas clean?
Yes, they were spotless
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Was this veterinarian gentle when caring for your pet?
Unbelievabley gentle, it is very apparant they truly care about pets well-being and comfort
by Jim xxx.xxx.28.200
December 08, 2012
Does this provider remember you by name?
Sometimes, but not always
Did this provider ever postpone your appointment?
No, they never postpone my appointment
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was this provider's staff friendly?
Yes, they went above and beyond
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
by Anonymous xxx.xxx.247.40
October 17, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was so impressed with the progress I was able to make after visiting them. All my questions were answered, and I feel a lot more confident and hopeful about the future. The office was very easy to locate. I didn't have any trouble finding it at all. I will absolutely return. I had an amazing experience, and they were by far the best I've ever seen. I am so happy I found Dr Jenny and staff. She genuinely saved my "Buddy's," life...I feel much more comfortable knowing should he have a crisis again Dr Jenny, is going to do everything it takes to help him.
by Terri Cook xxx.xxx.160.132
May 18, 2012
Were the restrooms well-stocked at this provider's office?
Yes, they had everything you could possibly need!
Would you recommend this animal hospital to others?
I Already Have
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Are you going to visit this provider again?
Without a doubt!
by Anonymous
November 16, 2011
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Map and Directions
4092 Colonel Glenn Highway, Dayton, OH 45431