Did this provider answer all of your questions?
Some were answered
Did this provider's staff seem to respect him/her?
No, it was obvious the staff didn't think he/she was qualified
Does this provider remember you and your circumstances at every appointment?
No. I have to re-explain my circumstances every time
Does this provider promptly return your phone calls?
Not really. I usually have to wait a long time
Did this provider ever dismiss your concerns as unimportant?
Sometimes, I usually have to convince them to look into the situation