Golden Heart Veterinary Services

Golden Heart Veterinary Services
Golden Heart Veterinary Services 615 University Avenue Fairbanks, AK 99709
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Consumer Feedback

(9 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4 star average for Expertise
Staff
4 star average for Staff
Recommended
5 star average for Recommended
Dr. May obviously cares for animals. He is also incredible with helping his staff, showing them the easiest way to handle your pet so they are not stressed any further by being at the vet.
Dr May listens and will calm pet owners down immediately with his demeanor. I've been very happy with his care for my Harley dog over the last 10 years, more importantly Harley is a happy dog and will remain healthy as possible with such good care.
by Katie MacK xxx.xxx.224.112
July 24, 2014
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Were you able to relax during your appointment?
Yes, I was completely at ease
Did a staff member acknowledge or greet you when you entered?
Immediately! They gave me a friendly greeting as soon as I walked in
Are you going to visit this provider again?
Without a doubt!
Was it clear that this provider takes pride in the appearance of his/her office?
Definitely! It was one of the best looking offices I've ever seen!
by Anonymous xxx.xxx.104.135
February 27, 2013
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.219.121
August 05, 2012
Did you feel safe in this provider's care?
Absolutely Not!
Did this provider show attention to detail?
Definitely not. They were unaware of my situation, even though they had my information
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Were the staff members able to answer your questions?
They were rarely able to answer any of my questions
Was this veterinarian friendly?
Friendly Enough
by Anonymous xxx.xxx.32.92
April 01, 2012
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Were the examining rooms clean and free of odor?
Yes
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous
January 09, 2012
Did this provider prominently display their diplomas or business license?
Yes
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this veterinarian answer all of your questions?
Every question I had was answered thoroughly
by Anonymous
December 16, 2011
Did this provider thoroughly explain the risks and benefits of your treatment?
Yes, I felt informed when I left
Were the restrooms well-stocked at this provider's office?
Yes, they were well-stocked
Is this provider easy to reach in an emergency?
Yes, they answered my call right away
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Anonymous
December 08, 2011
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Is food and water always available for your pet at this veterinarian's office?
They'll get it for you, but you have to ask several times before they actually do it
by Anonymous
September 14, 2011
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Is this business in a safe neighborhood?
Yes, it was in a safe enough neighborhood
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Did this provider ever dismiss your concerns as unimportant?
No, they take every concern of mine seriously
by Anonymous
April 22, 2011
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