Cold Spring Animal Clinic

Cold Spring Animal Clinic
Cold Spring Animal Clinic 2014 Mount Vernon Road Newark, OH 43055
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Consumer Feedback

(16 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
3.5 star average for Value
Great vet clinic. Been taking my animals there for decades. Friendly, through, and not very competitive prices. They treat animals, and owners, like family.
by Jon Marple xxx.xxx.90.203
May 22, 2018
they are amazing. wonderful doctors and staff. very friendly!!!!!!!
by theresa xxx.xxx.209.24
November 29, 2015
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Does this provider return your phone calls?
Yes
Does this provider welcome questions?
Yes
Did you think that this provider was thorough with you during your appointment?
Yes
by Anonymous xxx.xxx.83.26
October 27, 2014
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Was this veterinarian compassionate when your pet was sick?
Yes, their compassion was greatly appreciated.
Does this provider maintain a professional appearance?
Absolutely
Are you confident that this provider will continue working with you until a solution is reached?
Absolutely
by Anonymous xxx.xxx.206.47
September 23, 2014
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Does this provider welcome questions?
Yes
Did this provider seem current about the latest advancements in their field?
Mostly
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by Anonymous xxx.xxx.91.97
September 11, 2014
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Would you recommend this provider to others?
Yes
Were handicap accommodations well done?
Mostly
Did you feel that your visit with the provider was time well spent?
Absolutely yes
Did the staff keep the temperature in the waiting room pleasant?
Yes
by Anonymous xxx.xxx.244.1
May 12, 2014
Was this animal hospital's staff friendly?
No, they were rude
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
No, they criticized what I have been doing and gave me no additional information on how I could improve
Did you feel that this veterinarian's pricing was fair?
No, It seemed a little overpriced
Did this veterinarian seem overwhelmed with too many pets?
Yes, they couldn't seem to keep up with the work load
How would you compare this provider to others in his/her field that you have visited?
Terrible
by Elaine xxx.xxx.62.223
February 24, 2014
Was this animal hospital's staff friendly?
Yes, they went above and beyond
by Anonymous xxx.xxx.179.220
October 06, 2013
I always refer everyone I know here. I absolutely love this place. They always explain all the risks and benefits of my treatment options. Everything is explained in detail, all my questionsare answered, and I feel a lot better about choosing a treatment plan. We started taking our cats and dogs to them years ago. I have never seen them appear overwhelmed by too many pets. They are very caring with your animals and you just know they love your animal as much as you do ! They always make an extra effort to make me feel respected and attended to. They always listen to every question or concern I may have. Their office is comfortable and never smells bad like some places do. Both vets in this office will take very good care of your animals and make sure you understand what is going on. Very caring staff also !
by Anonymous xxx.xxx.68.73
March 30, 2013
They always go above and beyond to help me with anything I need. My family and I think the world of the staff at Cold Springs. They have helped us get, love and care for multiple pets. We have brought rescued animals in and they have helped us nurse them back to health when others would have suggested to just put them down. The love, care and detail in their help worked towards saving animals lives. They never complain about anything, and I know I can always count on them. This veterinarian was extremely friendly, and paid attention to both me and my pet. They really made the extra effort to make us feel welcome and at home. They were one of the kindest, most caring staff I've ever dealt with. It didn't matter how many times I called with a question or concern, they were always happy to help me. I really admire them for being more than willing to ask for help from other professionals in the field when they don't have an answer to my question. They aren't even slightly arrogant, and I'm confident they always have my best interest at heart. I love how much attention to detail they show. They are always so careful and meticulous. I never have to worry about them making a mistake or forgetting something.
by LargeClan xxx.xxx.182.206
January 17, 2013
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