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Pine Tree Veterinary Hospital

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Augusta, ME

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Pine Tree Veterinary Hospital
Pine Tree Veterinary Hospital
(12 Reviews)
> Get Phone Number & Directions
220 Western Avenue Augusta, ME 04330
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
5 star average for Recommended
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Was there a designated area for your dog to go to the bathroom?
No, but there was a little grass outside the office so it was fine
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
Did the waiting room furniture appear to be clean?
Yes
by Richard Aishton xxx.xxx.18.3
April 07, 2014
They have a very knowledgeable staff and so attentive to your animals. You can see that they love animals. Downside: Pricey
by Anonymous xxx.xxx.57.70
May 29, 2013
Did this provider promise services he/she couldn't provide?
No, they were able to provide everything they said they would
by Anonymous xxx.xxx.212.83
February 11, 2013
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Were the waiting room chairs comfortable at this animal hospital?
Average
Would you refer this provider to a family or friend?
Yes
Did this veterinarian seem overwhelmed with too many pets?
Not at all, they are always so organized here with making sure the vet is never too overwhelmed to ensure the best service
by Anonymous xxx.xxx.220.78
January 28, 2013
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
by Anonymous xxx.xxx.85.93
January 05, 2013
Were the waiting room chairs comfortable at this animal hospital?
Yes
Does this provider have a good professional reputation within your community?
Yes, they are known for being good at what they do
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
by anna Lapoint xxx.xxx.188.194
November 02, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Does this provider have helpful information available online?
No, just a basic listings page
Does this provider ever overbook appointments here?
Never! They have lots of business, but they do such a great job of never overbooking.
Was this provider late to your appointments?
No, they were on time
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.106.171
October 21, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous xxx.xxx.158.51
July 30, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Mike xxx.xxx.202.115
July 23, 2012
There was no annoying music playing while I waited or during my visit. I appreciated that they didn't have that typical elevator music on. Not only were they able to provide everything they promised me, they went above and beyond and exceeded my expectations. This veterinarian was extremely friendly, and paid attention to both me and my pet. They really made the extra effort to make us feel welcome and at home. I don't think I have ever been put on hold here for a long time and am so impressed with how quickly all of my questions are answered. There's nothing worse than having to wait on hold for a half an hour just to get someone to talk to you. They made the extra effort to make sure every question and concern I had was addressed. Professional, caring and compassionate doctors and staff.
by Anonymous
November 15, 2011
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Map and Directions
220 Western Avenue, Augusta, ME 04330