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Jaime Guerrero, M.D.

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Jaime Guerrero, M.D.
Advanced Pain Management Center
(24 Reviews)
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1170 E. Broadway Louisville, KY 40205
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Consumer Feedback

(24 Reviews)
Service
3.5 star average for Service
Environment
3.5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
2.5 star average for Staff
Recommended
4 star average for Recommended
Value
4.5 star average for Value
Did this provider listen to your input and concerns?
Absolutely! This provider always listens carefully to what I have to say!
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Did this provider have an entertaining selection of waiting room magazines?
Yes
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
by Anonymous xxx.xxx.158.201
April 03, 2013
My appointment felt a little rushed. I understand that they are busy, but I would have liked a little more time. Everything they told me in the beginning ended up turning out exactly the way they said it would. They were able to provide me everything they promised me. I've never doubted their abilities. They are nice but WAY overbooked and the staff is clearly overworked. They should really allow for more time in between appointments if they want to keep any business. I don't feel like I can count on them to work with me until they find a solution for my situation. They always seem like they're going to give up on me. They told me a little bit about my treatments' risks and benefits, but I still didn't feel like I knew as much as I wanted to know. NP not a positive in office, doesn't try to seek to understand when patient is having difficulty understanding and complying with rules. Has never asked this patient why they continue to have issues with the rule. Only used threats when rule or behavior wasn't followed. Leaving patient feeling afraid of being dropped or having medicine greatly reduced. Always enters patient room spends first 5 minutes reading her notes while frowning (very unsettling for patient). If additional rules or requirements are added has not explained reasoning, at times has I have asked for explaination and it has been ignored. I have not be able to confide any concerns or fears. However Dr. G. is the exact opposite, only wish that he would spend time training her in bedside manner or replacing her if necessary.
by howied xxx.xxx.242.52
March 19, 2013
Did the staff make you feel uncomfortable when you called with questions or concerns?
Absolutely! They made me feel like my questions and concerns were stupid
Did this provider's staff seem to respect him/her?
Absolutely not. They were always complaining about him/her
Was this provider friendly?
Absolutely Not!
by Anonymous xxx.xxx.167.240
January 05, 2013
by Anonymous xxx.xxx.152.226
November 06, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Would you recommend this pain management specialist to others?
Yes
How would you compare this provider to others in his/her field that you have visited?
Among the best I have seen
Did this provider have reasonable prices?
Yes
by Anonymous xxx.xxx.216.254
October 24, 2012
Was this provider friendly?
Very! The most welcoming office I've visited!
Did you have to wait long after you arrived for your appointment?
I had to wait for a little while.
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this provider use current and safe equipment?
Yes
Did this provider wear an obnoxious cologne?
No, they didn't wear any cologne
by Anonymous xxx.xxx.247.32
September 27, 2012
Did this provider answer all of your questions?
No, I left confused and frustrated
by Anonymous xxx.xxx.6.212
September 06, 2012
They paid close attention to me and all of my questions were answered. Their staff is very friendly and professional. I was very satisfied with my visit. They were helpful and I left feeling encouraged. I have had dr.G. for about 3 years now he is very good, sends you to get exact tests you came with to recheck you if you are getting worse, in my case it was my severe back,and nerve damage and fibromerolgia,he has gave me ijections and kept me out of pain all this time and i take minimal medication and not one time have i had to increase my medication, i am not over medicated,and feel better than i have had in years,I give him a A ,for his abilities as a pain Dr.and an A for keeping me out of severe pain and a A for being precise and not like one of these pill pushing dr's, he is very strict with is patients and I like that,he even drug tests and provides a required pain management class that was very helpful, I would go to no one else.
by joe tell xxx.xxx.100.79
August 02, 2012
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
If I need to, I'll return
by Bill B xxx.xxx.185.12
July 12, 2012
Their office was clean enough, nothing special though. I had to wait a few weeks to get an appointment but I eventually got in. I definitely think that I could have gotten much better service somewhere else. I was amazed at how poorly they treated me. They don't really take that extra step to make me feel special. I'm just another client to them. Sometimes, I have to persuade them that I have an important concern that needs their attention. There have been times that they've paid attention to my concerns, but not many.
by msk
November 15, 2011
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Map and Directions
1170 E. Broadway, Louisville, KY 40205