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Button Brand Veterinary Clinic

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Button Brand Veterinary Clinic
Button Brand Veterinary Clinic
(7 Reviews)
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3520 North White Sands Boulevard Alamogordo, NM 88310
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Consumer Feedback

(7 Reviews)
Environment
4.5 star average for Environment
Expertise
3 star average for Expertise
Staff
4 star average for Staff
Recommended
4 star average for Recommended
Value
2.5 star average for Value
Today I found out that as a paying,long time customer, that you have zero rights at button brand. The admin staff is completely unprofessional, and unknowing. I dared to tell one of them that they were rude and that I didn't appreciate it. Immediately they jumped up and accused me of threatening them. It quickly went down hill. I initially talked to Hays about the treatment that I had received and he made it clear that he did not care. The place of full of nepotism, and very unprofessional. I had gone there for years and put up with stinking rooms, rudeness, and incompetence. They threaten to cut off your pets medication if you do not come in for a minimum $500.00 appointment. I don't know why they bother making appointments because they are always at least 30 minutes late. One glorified and particularly rude phone answer is Margo. The doc even know which one I was complaining about when I told him. Judging from other reviews, I am not the only person who found her unpleasant.
There are many cleaner and friendlier vets in the Alamogordo area. Take my advice and skip the abuse.
by ML xxx.xxx.158.111
May 01, 2023
Very expensive and did not do a good job. Sold a no lick collar that was way to big ( our fault for buying it but why did he even try to when it did not fit at all ) covered her eyes. Would not recommend.
by Betty xxx.xxx.78.28
May 20, 2015
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Was it clear that this provider takes pride in the appearance of his/her office?
Yes, the office was well organized and taken care of
Did you experience unnecessary pain during your visit?
No
Did this provider use excessive foul language?
Not at all! They are always respectful and courteous!
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
by Anonymous xxx.xxx.8.210
April 23, 2013
by Anonymous xxx.xxx.168.80
February 23, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
If I need to, I'll return
Was there a designated area for your dog to go to the bathroom?
Yes, It was extremely convenient and well kept
Did this veterinarian fully explain your pet's condition?
Absolutely not. I had no idea what my veterinarian said to me.
Did you feel that this veterinarian's pricing was fair?
Absolutely not. I was shocked and appalled when I paid the bill.
by Anonymous xxx.xxx.193.13
January 25, 2013
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Fairly Easy
by Anonymous xxx.xxx.116.72
July 09, 2012
They'll get water for you if asked. I've been places before where they were argumentative and angry, so I was nervous that I would encounter that here as well. Instead, they were very calm and understanding the entire time. I could tell they really care about everyone who visits them. Their prices were reasonable. The level of care you get for the price is outstanding. The staff seems to know what they're doing. They're able to answer most of my questions.
by Anonymous
March 08, 2011
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Map and Directions
3520 North White Sands Boulevard, Alamogordo, NM 88310