New Haven Central Hospital For Veterinary Medicine

New Haven Central Hospital For Veterinary Medicine
New Haven Central Hospital For Veterinary Medicine 843 State Street New Haven, CT 06511
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Consumer Feedback

(8 Reviews)
Service
4 star average for Service
Environment
4 star average for Environment
Expertise
3.5 star average for Expertise
Staff
3 star average for Staff
Recommended
4 star average for Recommended
Value
2 star average for Value
I was so grateful that I was referred to Dr. Olmsted at Central Hospital after my beloved cat received her cancer diagnosis.
Dr. Olmsted was caring, compassionate and knowledgeable. She patiently explained the diagnosis and the treatment options, answered all my questions, and gave me the information and peace of mind I required to settle on a best course of treatment for my cat.
I appreciated both her empathy and her candor; I came away with the impression that she truly cared for my cat and was committed to pursuing the “best” treatment options.
Dr. Olmsted is a very special doctor (oncologist); I would highly recommend to anyone.
In addition, Dr. Olmsted’s assistants and the staff at Central Hospital were very friendly, caring and professional. Their warmth and compassion during the process was much appreciated.
by gl xxx.xxx.74.7
April 13, 2020
Did this veterinarian have a large selection of medication available for your pet?
Absolutely, they are always in stock and even offer flea medication by the month
Was this veterinarian compassionate when your pet was sick?
They were incredible. They consoled me and even gave me a hug.
Does this provider remember you by name?
Every single time, even if it's been months since my last appointment!!
by Anonymous xxx.xxx.140.118
December 31, 2013
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.53.147
June 05, 2013
This veterinarian is so great about sending reminders for pets annual exams and thanks to them I have never forgotten once. I felt a little pressured to buy products and have medical tests, but it wasn't overbearing. I feel a desire on their part to increase their earnings. The desk staff here is usually friendly. The veterinarian and staff are extremely friendly and treat pets as if they are a part of the family. I could really tell how much they love animals. I ended up spending quite a bit for my visit. They were very expensive. I have continued going over the years because of the location and because they do a good job. My main complaint is the cost, not the quality of the care. The new wellness center is a huge improvement.
by Anonymous xxx.xxx.173.28
April 02, 2013
Did this provider answer all of your questions?
Some were answered
Was this provider's staff friendly?
Not Really
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
by Anonymous xxx.xxx.62.87
August 19, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Friendly Enough
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
I got lost, but eventually found it
Are you going to visit this provider again?
If I need to, I'll return
by Anonymous xxx.xxx.17.169
July 31, 2012
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Is this business handicap-accessible?
Yes, it was handicap-accessible
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Was this provider's office clean?
Yes everything was neat and sterile
by Anonymous
November 30, 2011
The office was very easy to locate. I would never visit them again. I was very disappointed. They wouldnt even make my dog who had been hit by a car comfortable until i came back with a deposit. They did not fully explain my pet's condition to me. I left frustrated and confused. When he returned for a follow up vist they failed to remove one of the staples in his ear skin started growing over trhe staple and our regular vet had to reopen that part of the ear to remove the staple. These people could care less about your pet. They are very cold and unsympathetic. If you care about your pet DON'T bring them here.
by Anonymous
April 23, 2011
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