Directory > Providers > Pet Services > Animal Hospital > VA > Salem > Derolf Animal Hospital > Reviews

Derolf Animal Hospital

Nearby

Animal Hospitals

Derolf Dirk V DVM

Salem, VA

Salem Animal Hospital

Salem, VA

Animal Care Center Of Salem

Salem, VA

Commonwealth Of Virginia Mental Health & Mental Retardation

Salem, VA
Get Featured on Wellness.com > Learn More
Derolf Animal Hospital
Derolf Animal Hospital
(18 Reviews)
> Get Phone Number & Directions
1401 Mill Race Drive Salem, VA 24153
Add a Review

Consumer Feedback

(18 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Would you recommend this provider to others?
Yes
Were the waiting room chairs comfortable while waiting for your pet?
They were average
Did this provider show attention to detail?
Absolutely
Did you feel that your waiting time was acceptable?
Absolutely
Was the noise level reasonable in this provider's office?
Peaceful
by Anonymous xxx.xxx.96.182
July 23, 2014
Were the waiting room chairs comfortable while waiting for your pet?
Yes
Would you recommend this provider to others?
Yes
Does this provider remember you by name?
No
Does this provider listen to your concerns and respond respectfully?
Yes
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
by Anonymous xxx.xxx.119.241
May 14, 2014
Has this veterinarian ever misdiagnosed your pet?
No, I have complete faith in their care.
Were the waiting room chairs comfortable at this animal hospital?
Yes
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Was this veterinarian friendly to your pet?
Extremely friendly, I could really tell his/her love for animals.
Did you feel that this veterinarian's pricing was fair?
It was some of the best pricing I have seen
by Michael xxx.xxx.113.215
February 27, 2014
Was this provider's staff friendly?
Yes, they went above and beyond
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did this provider seem irritated to be working with you?
Not at all, they were glad to help me with anything I needed
Does this provider remember you and your circumstances at every appointment?
Yes
Was this veterinarian compassionate when your pet was sick?
Absolutely not, I was horrified at how insensitive they were.
by Anonymous xxx.xxx.151.118
October 19, 2013
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider welcome questions?
Absolutely! They are happy to answer all of my questions
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Was it easy to make an appointment with this provider?
Yes! It was effortless!
Was this veterinarian friendly?
Extremely Friendly
by Toni Levine xxx.xxx.241.66
October 18, 2013
Did this provider listen to your input and concerns?
Somewhat. But I mostly felt ignored.
Does this provider adhere to the customer is always right policy?
Sometimes, but not always
Is food and water always available for your pet at this veterinarian's office?
Yes, food and water is always available. My pet loves it.
Did this veterinarian fully explain your pet's condition?
Yes, I had a clear understanding of my pet's condition
Do you feel that you could have received better service somewhere else?
Yes! I know that I would have gotten better service anywhere else!
by Anonymous xxx.xxx.98.193
October 04, 2013
Did they follow up with you after your appointment?
Yes, they made sure I had everything I needed!
Were the staff members able to answer your questions?
Yes, they were able to answer my questions
Did this provider rush your appointment?
No, I was able to ask as many questions as I wanted
Does this provider treat their staff well?
Yes, they treat their staff with respect
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
by Anonymous xxx.xxx.0.109
August 23, 2013
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
Were the waiting room chairs comfortable at this animal hospital?
Average
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Does this provider ever overbook appointments here?
No, They definitely believe in quality over quantity and allow more than enough time in between appointments
by Anonymous xxx.xxx.18.156
May 11, 2013
Did this provider leave you unattended for an extended period of time?
No, I was always attended to
Was this provider sympathetic to your situation?
Yes! They went above and beyond to make me feel special and respected
Was it easy to find parking at this provider's office?
Yes, it was convenient
Did this veterinarian have a large selection of medication available for your pet?
Yes, they offer a huge selection of medication
Does this provider promptly return your phone calls?
Yes
by Anonymous xxx.xxx.205.160
January 15, 2013
I've been one of this Vets customers for over 20 years...both at this location and another. I was most impressed when I took my first Golden Retreiver puppy to him and I could see how much he truly cared for him. Dr. D has always taken the best and most professional care of all of my dogs. He has an excellent doggie "bedside" manner. Not only is he an outstanding Vet, he is also a very skilled surgeon. You can't go wrong with this Vet......a 5 star rating...
by A GR Fan xxx.xxx.20.217
August 10, 2012
Add a Review
Map and Directions
1401 Mill Race Drive, Salem, VA 24153