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Ferguson Animal Hospital

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Bristol, TN

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Animal Medical Clinic

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Ferguson Animal Hospital
Ferguson Animal Hospital
(12 Reviews)
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636 Anderson Street Bristol, TN 37620
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Consumer Feedback

(12 Reviews)
Service
4.5 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
5 star average for Value
Not like any other... At first I was pleased and comforted that my dog would receive the best care possible AND that they offered a payment plan I could afford. Next thing I know they offer the program but do not mark your file or make further contact with you on the process. Then when you bring $250 down payment they give you attitude because you cannot pay in full but do not understand why you might give it back when you are treated poorly. Long story short my dog had surgery and I had to find another vet to finish the job of taking out stitches and THEY STILL GET THE MONEY. If you cannot pay in full you better take the initiative to figure it out yourself or you may get blindsided as I did. I would click NO STAR but you have to select at least one.
by Tammy H xxx.xxx.1.39
November 10, 2015
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was this provider late to your appointments?
No, they were on time
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Does this provider always take that extra step to make you feel special?
Yes, I always enjoy my appointments
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
by Elizabeth xxx.xxx.77.218
January 05, 2013
Thanks for the draft, but I don't need a canned review when I want to say what a wonderful place in my own words. After being told several times there was nothing wrong with my dog my vet told me to go ahead have a scan just to feel comfortable with his diagnosis(and probably get rid of me from complaining). WELL............................my dog had a bone in his stomach and could not go to the bathroom. If you love your dog and pay attention, you know when there is something wrong. The staff was caring and although I didn't want to be separated even over night I knew he was finally at the right place and would get the help he needed. Thank you so much for taking care of my precious baby and you now have a new client.
by Margie Bowling xxx.xxx.145.253
January 04, 2013
Did you feel like this provider's office was understaffed?
Not at all, they had plenty of staff members to help me whenever I needed assistance
Did the veterinarian allow you to stay with your pet at all times?
Absolutely! I was never asked to leave and stayed with my pet the whole time
Does this provider give unbiased advice?
Absolutely! I always get sound, helpful, and completely unbiased advice!
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by S. Bush xxx.xxx.7.7
November 17, 2012
by Anonymous xxx.xxx.255.163
September 25, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous xxx.xxx.23.31
August 25, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.21.167
June 11, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Yes
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Are you going to visit this provider again?
Without a doubt!
by Anonymous xxx.xxx.36.28
March 26, 2012
Was this veterinarian friendly?
Extremely Friendly
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Did you notice a foul odor when you arrived at this provider's office?
No, I didn't notice an odor
Did you feel like this provider's office was understaffed?
No, they were fully staffed
by Anonymous
January 02, 2012
They always take that extra step to make me feel special. I always enjoy my appointments here. They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. Every time I come in for an appointment, and throughout the appointment, I'm always having to remind them who I am and what my circumstances are. It's very frustrating.
by Anonymous
August 09, 2011
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Map and Directions
636 Anderson Street, Bristol, TN 37620