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Big Spring Animal Hospital

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Big Spring Animal Hospital
Big Spring Animal Hospital
(11 Reviews)
> Get Phone Number & Directions
2279 Winchester Avenue Martinsburg, WV 25401
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Consumer Feedback

(11 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
4.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
Value
4 star average for Value
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Has this provider ever cancelled your appointment on you last minute?
Never, they are very reliable.
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Did this provider have reasonable prices?
Yes
Was this animal hospital's staff friendly?
Yes
by Sharlena xxx.xxx.101.116
January 29, 2014
by Anonymous xxx.xxx.113.21
May 14, 2013
Were the examining rooms clean and free of odor?
Yes
by Anonymous xxx.xxx.97.67
May 13, 2013
Was this provider sympathetic to your situation?
Not at all. It was obvious they didn't care about me
by Anonymous xxx.xxx.186.97
April 24, 2013
Did this provider seem up-to-date with the current advancements in their field?
Yes, they were informing me of new advancements that were extremely recent
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Did you experience unnecessary pain during your visit?
No
by Anonymous xxx.xxx.193.143
March 22, 2013
Did this provider use excessive foul language?
No
by Anonymous xxx.xxx.16.24
February 25, 2013
Was this animal hospital's staff friendly?
Yes, they went above and beyond
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Would you refer this provider to a family or friend?
Yes, I'm going tell everyone about them. I absolutely love this place!
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
by Heather Hardy xxx.xxx.60.225
December 28, 2012
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Did you leave the animal hospital feeling satisfied with your visit?
Yes
Did you feel safe in this provider's care?
Yes
Was this veterinarian compassionate when your pet was sick?
Not really, they didn't really seem to care that much.
Were the kennels and holding areas clean?
Yes, they were spotless
by Anonymous
February 18, 2012
Was it easy to find parking at this provider's office?
Yes, it was convenient
Does this provider remember you by name?
Sometimes, but not always
Did you experience unnecessary pain during your visit?
No
Was it easy to make an appointment with this provider?
Yes
by Anonymous
November 08, 2011
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
Did this provider have reasonable prices?
Yes
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Yes, they are very knowledgable and gave me great advice
Did the staff make you feel uncomfortable when you called with questions or concerns?
Not at all! They were happy to address every concern I had
Does this provider always put the customer first?
Absolutely! They have some of the best customer service I have ever seen
by Anonymous
October 09, 2011
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Map and Directions
2279 Winchester Avenue, Martinsburg, WV 25401