Fox Valley Veterinary Hospital

Fox Valley Veterinary Hospital
Fox Valley Veterinary Hospital 1311 Starfire Drive Ottawa, IL 61350
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Consumer Feedback

(7 Reviews)
Service
3.5 star average for Service
Environment
3 star average for Environment
Expertise
5 star average for Expertise
Staff
5 star average for Staff
Recommended
4 star average for Recommended
Value
4 star average for Value
They are kind and courteous and provide excellent care. I would highly recommend them for all your pet's needs!
by BV xxx.xxx.240.108
May 03, 2016
I called with a simple question about trimming my dogs nails, and the receptionist gave me the time and information like I was asking about a serious procedure. Very kind and extremely helpful!!
I've found a forever vet clinic!
by Jackie xxx.xxx.196.182
August 13, 2015
The staff and doctor are extremely friendly and answer all your questions. I think their prices are very reasonable and I would recommend them to anyone. Awesome team they have to take care of all your pets!
by Kathy xxx.xxx.234.193
August 29, 2014
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Are you confident that this provider will continue working with you until a solution is reached?
Yes, I know I can count on them to find a solution
Was this provider late to your appointments?
Not at all, I showed up early and they were ready to see me
Did this provider ever postpone your appointment?
Not at all! They always try to get me in as soon as possible
Does this provider leave you on hold for a long time when you call?
No, they are really great about answering the phone right away
by Anonymous xxx.xxx.68.238
June 06, 2013
I didn't experience any unnecessary pain during my visit, and I was amazed at how much better I felt after I left. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous. I thought their pricing was very fair. I have been to other places that charge an arm and a leg and I was happy to see that they weren't one of them.
by Anonymous
April 09, 2011
Did this veterinarian and their staff educate you on what you could do better to help keep your pets healthy and happy?
Absolutely I learned so much and received great information on ways to improve my pet's health
Was your pet well taken care while being boarded here?
Absolutely, my pet always get so much attentiion
Did this provider seem well-trained and experienced?
Absolutely, they were an expert!
Did this veterinarian seem overwhelmed with too many pets?
No, he/she seemed very calm and not in a rush to see the next pet
Did this provider promise services he/she couldn't provide?
Not at all! They exceeded my expectations
by Anonymous
April 06, 2011
Did the veterinarian allow you to stay with your pet at all times?
No! They took my terrified pet to a different room and wouldn't allow me go
Were the waiting room chairs comfortable at this animal hospital?
Not at all!
When your pet had to stay in overnight care did this veterinarian call you with follow-ups when they promised they would?
Absolutely not! I was a complete wreck waiting by the phone
Was this veterinarian friendly to your pet?
No way!! I would never trust him/her alone with my pet!
Was this provider late to your appointments?
Yes, they were over an hour late for my appointment
by Anonymous
March 16, 2011
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