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Russellville Animal Clinic

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Russellville Animal Clinic
Russellville Animal Clinic
(9 Reviews)
> Get Phone Number & Directions
15392 Highway 43 Russellville, AL 35653
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Consumer Feedback

(9 Reviews)
Service
5 star average for Service
Environment
5 star average for Environment
Expertise
3.5 star average for Expertise
Staff
5 star average for Staff
Recommended
4.5 star average for Recommended
After my first visit, I decided this is these are the only vets for me. Everyone in the office cares about the animals. My concerns are always addressed and never treated lightly.
by Peggy Timbs xxx.xxx.238.251
October 16, 2015
I wouldn't go to another vet. Staff and doctors are wonderful.
by Nancy T xxx.xxx.144.199
October 20, 2014
Did this provider ever dismiss your concerns as unimportant?
Never, they go out of their way to address every concern of mine immediately
by Anonymous xxx.xxx.184.61
April 30, 2013
Did you spend a lot of time in the waiting room at this provider's office?
Absolutely not! I was seen right away!
Was this provider's staff friendly?
Yes, they went above and beyond
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Does this provider leave you on hold for a long time when you call?
Never! I don't think I've ever been put on hold here for a long time
by Carla xxx.xxx.132.142
November 07, 2012
Did this provider answer all of your questions?
Yes
Was this provider's staff friendly?
Yes
Did you leave the office feeling satisfied with your visit?
Not satisfied, but not unhappy
Was this provider's office easy to locate?
Fairly Easy
by Cristy xxx.xxx.245.160
March 28, 2012
Do you feel that you could have received better service somewhere else?
Definitely not; I received the best service ever!
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Did this animal hospital use current and safe equipment?
Yes
Did you leave the animal hospital feeling satisfied with your visit?
Completely!
by Anonymous
January 06, 2012
Does this provider treat every client equally?
Definitely, they make everyone feel equally respected and cared for
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Was this provider argumentative or easily angered?
Not at all, they were one of the kindest, most attentive individuals I've ever met
by Anonymous
December 08, 2011
Was your pet well taken care while being boarded here?
Absolutely not! My pet looked terrible and obviously not well taken care of
Does this provider always take that extra step to make you feel special?
Absolutely, they always make me feel like I'm their only patient.
Were the staff members able to answer your questions?
Yes! They were the most knowledgeable staff I've ever seen!
by Anonymous
June 30, 2011
Would you recommend this provider to others?
Yes
Would you refer this provider to a family or friend?
Yes
Does this provider adhere to the customer is always right policy?
Yes, they listen to all complaints and make every effort to correct the situation.
Did you have to wait long after you arrived for your appointment?
No, they were ready for me right after I arrived.
by Anonymous
May 31, 2011
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Map and Directions
15392 Highway 43, Russellville, AL 35653