They always return my phone calls quickly. I always know that I'll get a prompt answer to my question. I was worried that they were going to wear an obnoxious cologne, because I've dealt with that at other places, but they didn't even wear cologne. It was fantastic to be able to breathe freely the entire time. They were so skilled and knowledgeable, and even customized their adjustments to meet my specific condition. They've never been late to any of my appointments. I've even showed up early sometimes and they've always been ready and prepared. Every time I come here they always remember me by name and greet me as soon as I walk in the door, even if it's been months since my last appointment. They are so thoughtful and amazingly sweet, I just love this place.