Aurora Companion Animal Hospital

Aurora Companion Animal Hospital
Aurora Companion Animal Hospital 565 Holmes Boulevard New Orleans, LA 70112
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Consumer Feedback

(7 Reviews)
Service
4 star average for Service
Environment
4.5 star average for Environment
Expertise
5 star average for Expertise
Staff
4.5 star average for Staff
Recommended
4.5 star average for Recommended
Value
2 star average for Value
Would you recommend this provider to others?
I Already Have
Were the waiting room chairs comfortable while waiting for your pet?
Extremely comfortable; I could have fallen asleep
Did you leave the office feeling satisfied with your visit?
Completely
Was this veterinarian friendly?
Extremely Friendly
Was the music playing while you waited or during your visit pleasant to you?
Very
by Anonymous xxx.xxx.53.80
October 23, 2014
Not enough vets on duty to handle their scheduled appointments. Waited over an hour and a half to get puppy shots in a previous appointment. They explained that it was because of an emergency. Today same excuse for not being able to spay my dog that had been waiting there since 8:00am. We took time off work to drop her off this morning. We call around 2:00pm to get update. They say they haven't gotten to our dog yet because of a "emergency" but that they will still today. We call again around 3:00pm. Now they say they might have to reschedule because they have 3pm appointments now. Or they can do it around 5pm if no other emergencies come in but nobody will be there after 6pm to keep an eye on our puppy after they close. This is totally unacceptable! I decided to go get my puppy, her records and find a new vet to take her to. Our puppy hasn't eaten or drank anything since 9pm the night before and now has been stressed all day in a small cage in a strange place. They don't have enough vets on duty to handle the kind of business they want to do. Plan on waiting forever to be seen if you have an appointment or not getting a surgery done that you had scheduled if you go here. They seem to get emergencies often and those take your vet away from your pet's needs. They need to separate the ER business from the regular appointments business. I hated to but I got my puppies records and now finding a vet that doesn't over book or has enough staff to handle the work load.
by Very Disappointed xxx.xxx.137.0
July 11, 2014
Was this veterinarian able to perform all basic as well as complicated procedures?
Absolutely! They handle everything from annual shots to complicated illnesses, with competence and loving care
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Did you notice a foul odor when you arrived at this provider's office?
A little, it was faint but I noticed one
Did you spend a lot of time in the waiting room at this provider's office?
No, my appointment started at the scheduled time
Was this veterinarian gentle when caring for your pet?
Yes, they always demonstrate care and compassion
by Anonymous xxx.xxx.8.57
February 07, 2013
Was this veterinarian friendly to your pet?
Yes, my pet seemed to really like him/her
Were you able to get answers to simple questions from this provider without scheduling an appointment?
Yes
Does this veterinarian offer emergency after-hour services?
No, they encourage you to just go to another emergency vet
by Anonymous xxx.xxx.251.24
November 17, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.36.243
April 02, 2012
Did you have to wait long after you arrived for your appointment?
No, I didn't have to wait very long
Did a staff member acknowledge or greet you when you entered?
Yes, I was greeted when I walked in
Did you notice a foul odor when you arrived at this provider's office?
Not at all, their office smelled fantastic!
by Anonymous
December 05, 2011
Did this provider ever take personal phone calls while in the appointment room with you?
No, they've never taken personal calls with me
Did this veterinarian fully explain your pet's condition?
Absolutely, I knew exactly what my pet had and what treatment options were available.
Does this provider maintain a professional appearance?
Absolutely! You can tell that he/she really makes an effort to look professional
Was it easy to find parking at this provider's office?
Extremely easy, and close to the entrance
Did you leave the office feeling satisfied with your visit?
Completely!
by Anonymous
June 26, 2011
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