It's so refreshing to find a vet that isn't always overwhelmed by too many pets. They are able to spend as much time with you as you need and are never rushed off to see another pet. Just as a side note, I was very impressed with how conveniently located this business was and how close it was to other shopping centers. It was so easy to find, I didn't have any trouble at all. They are completely committed to helping me as long as it takes to find the best solution. I never have to worry that they'll back out or give up if a solution isn't reached immediately, which has been a problem for me at other places. I couldn't believe how great their office looked. It was very obvious that they took pride in the office's appearance. It was one of the best looking offices I've ever seen. They've never used foul language, which has bothered me at some of the other places I've been too. They always make an extra effort to be polite and courteous.