Not only do they never postpone my appointment, they always try to get me in as soon as possible. I love that I can always get an appointment right away, and I never have to worry about them rescheduling it. They didn't exaggerate their abilities at all, which has been a problem at some of the other places I've visited. I got what was promised. They've definitely given me helpful lifestyle and nutritional tips. They always want what's best for me.