This doctor does not support the US military. Her office will not see Active duty or any military personnel. Either her office is incompetent in filing claims with the Humana insurance (Humana processes active duty military) or just plain anti-military. Either way, avoid this doctor and let her know that they are being anti-American.
These types of doctor get loans and grants from the US government and then don't try to support the US personnel who are fighting to keep freedom for this country.
Call her office today and let them know you are not happy