Sagebrook Health Center

Sagebrook Health Center
Sagebrook Health Center 901 Discovery Boulevard Cedar Park, TX 78613
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Consumer Feedback

(6 Reviews)
Service
3.5 star average for Service
Environment
4 star average for Environment
Expertise
3 star average for Expertise
Staff
1 star average for Staff
Recommended
2 star average for Recommended
Value
1 star average for Value
horrible place
by Johnson xxx.xxx.174.34
June 03, 2015
They didn't give me advice that would benefit me at all. They only cared about what would make them the most money. If someone asked me to suggest a good nursing home in the area, it wouldn't be this place. They don't deserve a recommendation in my opinion. I hated that their phone kept ringing during my appointment. I wish they had silenced their cell phone because it was really annoying. I wish that they had been more courteous and respectful. They used a bit too much foul language for my comfort. They made no attempt to follow up with me after my appointment. It isn't a big deal, but it does say something about the overall atmosphere of the office.
by dee xxx.xxx.181.27
November 02, 2013
Did this provider's staff seem to respect him/her?
Definitely! They staff spoke very highly of him/her
Did you feel like this provider's office was understaffed?
No, they were fully staffed
Does this provider offer flexible appointment times?
Absolutely! I never have a problem!
Was this provider late to your appointments?
No, they were on time
Were the restrooms clean at this provider's office?
Yes, I could tell they were cleaned regularly
by Anonymous xxx.xxx.160.167
June 05, 2013
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Was this provider's office easy to locate?
Fairly Easy
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.215.36
July 27, 2012
My father is recovering from surgery and has other health issues that have come to light recently. Since my mother had visited a church friend at Sagebrook, when it was time for him to be released from the hospital and into respite care she allowed him to be taken to Sagebrook. My father is the tough, rugged type that made John Wayne seem a bit… well wimpy. Even though he’s 82 he carries himself with all the pride and dignity a long life of hard work and honor has rewarded him.
Tonight in Cedar Park my mother is having take care of him in Sagebrook because the staff is so inept. He’s been miserable the entire time he’s been there. He tells me he spends hours by himself with none of the workers looking in on him, and can not eat the food.
Father spent two weeks in the hospital, and didn’t have Intestinal problems. As soon as he was settled into Sagebrook he began having problems controlling his bowels. He complained of severe cramping, stomach pain and continued to have problems getting to the lavatory in time. This resulted in him defecating himself, his bed, just about everything on numerous occasions. Today he called for the nurse and no one came and he attempted to get to the toilet on his own. In the process he cut his arm and began to bleed profusely, Dad’s a hemophilic. Mother said when she found him on the toilet bleeding she called for help and the nurse proceeded to bandage the wound without the benefit of any antiseptic.
The physical therapist was concerned for Dad and began to investigate his situation and started asking questions. She discovered, without consent from my mother or father he was placed on Senokot laxative the day he arrived because it’s their standard practice. They continued to administer it even though he was suffering from severe cramps and had uncontrollable diarrhea. WHAT?
Instead of laundering the clothes he soiled, they threw them away… all of them. The lack of care and disrespect shown my father is criminal. I live 90 miles away or I would probably would have been on the 6:00 news... We’re demanding he be released in the morning!
by Honibee
March 17, 2011
Was there annoying music playing while you waited or during your visit?
No, there was no annoying music
Was it easy to make an appointment with this provider?
Yes
Was this provider argumentative or easily angered?
No, they were very calm and understanding
Did this provider thoroughly explain the risks and benefits of your treatment?
I think so
Did you leave the office feeling satisfied with your visit?
Yes
by Anonymous
March 09, 2011
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