Directory > Providers > Senior Care > Retirement Communities > IL > Fairview Heights > Charles Gardens > Reviews

Charles Gardens

Nearby

Retirement Communities

Tower Grove Manor

Saint Louis, MO

Caring Advisor - Senior Living

Webster Groves, MO

Select Senior Communities

Webster Groves, MO

The Villa at Riverwood

Florissant, MO
Get Featured on Wellness.com > Learn More
Charles Gardens
Charles Gardens
(6 Reviews)
> Get Phone Number & Directions
120 South Ruby Lane Fairview Heights, IL 62208
Add a Review

Consumer Feedback

(6 Reviews)
Environment
5 star average for Environment
Staff
3 star average for Staff
Recommended
3 star average for Recommended
Service
4 star average for Service
Whatever cologne they were wearing was one of the best I've ever smelled. It made my experience that much more enjoyable. They go out of their way to make everyone feel equally respected and cared for. I've seen client favoritism at some of the other places I've been, and I really appreciate the extra effort they make to avoid that here. I always have the best experience every time I have an appointment here. Although I have not had much to complain about, I have noticed that they strongly adhere to the customer is always right policy and if anything goes wrong make every effort to correct the situation. It was easy to get the appointment time that worked for my schedule. Their staff is the most friendly, welcoming staff I've ever dealt with. They are so warm and professional, and make the whole experience that much better.
by Kim xxx.xxx.212.187
January 07, 2014
Staff is okay, but many are obese and unhealthy. And the food is not very healthy either. I've looked at the menu and also eaten there about four times with my Mom. Most of the food is canned and/or deep fried. There is some fresh fruit but very little. Coffee is served to the residents in plastic cups; I was told that they don't break so easy and that's why. I can't really say that this place is health conscious of the residents. However, the staff are friendly and some of them are conscientious too. I would just say that this place is barely passing in my estimation and can't recommend it for a new person.
by Harold Steiferson xxx.xxx.234.129
July 22, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
by Anonymous xxx.xxx.149.161
June 03, 2012
Did this provider answer all of your questions?
Yes
by Anonymous xxx.xxx.53.68
May 11, 2012
Did this provider answer all of your questions?
Every question I had was answered thoroughly
Was this provider's staff friendly?
Yes, they went above and beyond
Did you leave the office feeling satisfied with your visit?
Completely!
Was this provider's office easy to locate?
Absolutely! It couldn't have been easier!
by Anonymous xxx.xxx.59.189
May 07, 2012
Did this provider answer all of your questions?
None of my questions were answered
Was this provider's staff friendly?
No, they were rude
Did you leave the office feeling satisfied with your visit?
No, I felt confused and uneasy when I left
Are you going to visit this provider again?
Not if my life depended on it
by Anonymous xxx.xxx.149.161
April 13, 2012
Add a Review
Map and Directions
120 South Ruby Lane, Fairview Heights, IL 62208